Destiny Alcozer
San Antonio,TX
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Precision Spine and Pain Management
San Antonio, TX
06.2023 - 05.2024
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Incorporated outside records into charts and EHR.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted back office patient processes to reduce office wait times.
Medical Assistant
Lopez Family Practice
San Antonio, TX
05.2022 - 06.2023
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Provided assistance to medical staff in performing minor surgical procedures.
- Organized patient charts before each day's clinic sessions began.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
Customer Service
Conduent
San Antonio
06.2021 - 03.2022
- Discuss goods or services information with customers or patrons
- Collect deposits, payments or fees
- Provide notifications to customers or patrons
- Respond to customer problems or complaints.
Receptionist
WestOver Hills Learning Center (Summer Job)
San Antonio, TX
12.2015 - 02.2016
- Schedule appointments
- Answer telephones to direct calls or provide information
- Greet customers, patrons, or visitors
- File documents or records
- Respond to customer problems or complaints
- Send information, materials or documentation.
receptionist
WestEast Design (Summer Job)
San Antonio
08.2015 - 12.2015
- Schedule appointments
- Answer telephones to direct calls or provide information
- Greet customers, patrons, or visitors
- File documents or records
- Respond to customer problems or complaints
- Collect deposits, payments or fees
- Operate computers or computerized equipment
- Send information, materials or documentation.
Education
Medical Assistant Program -
Quest College
San Antonio, TX01.2022
High School Diploma -
Victory Learning Center
San Antonio, TX01.2017
Skills
- CPR
- Patient Charting
- Safety and Sanitation
- Cultures
- Room Preparation
- Scheduling
- EKG
- Phlebotomy
- Vital Signs
- Injections
- Medical Terminology
Certification
- NAHP Certificate
Timeline
Medical Assistant
Precision Spine and Pain Management
06.2023 - 05.2024
Medical Assistant
Lopez Family Practice
05.2022 - 06.2023
Customer Service
Conduent
06.2021 - 03.2022
Receptionist
WestOver Hills Learning Center (Summer Job)
12.2015 - 02.2016
receptionist
WestEast Design (Summer Job)
08.2015 - 12.2015
Medical Assistant Program -
Quest College
High School Diploma -
Victory Learning Center
- NAHP Certificate
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