Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Arce

Downey

Summary

Professional with experience in customer service and retail environments. Adept in ensuring customer satisfaction through effective communication and problem-solving skills. Strong focus on teamwork, adaptability, and delivering consistent results. Known for reliability, efficiency, and positive attitude in fast-paced settings.

Overview

1
1
year of professional experience

Work History

Cashier

El Pollo Loco
02.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.

Courtesy Clerk

Ralphs Grocery Store
03.2024 - 07.2024
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.

Education

GED -

Downey Adult School
Downey, CA
12-2025

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Patience and tolerance
  • Safety awareness
  • Guest greeting
  • Problem resolution
  • Store maintenance
  • Product knowledge
  • Store cleaning
  • Shelf stocking

Timeline

Courtesy Clerk

Ralphs Grocery Store
03.2024 - 07.2024

Cashier

El Pollo Loco
02.2023 - 06.2023

GED -

Downey Adult School

Similar Profiles

CREATE PROFILE