Destiny Belton
Bronx,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Ultimate Care
Bronx , NY
01.2021 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Assisted disabled clients to support independence and well-being.
Waitress Trainee
Flavas Jamaican Grill
Bronx , NY
03.2021 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
McDonald’s
Bronx, NY
02.2020 - 03.2022
- Greet customers, take orders, collect payments
- Clean and sanitize dining & other common areas
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Representative
SYKES
Sumter , SC
01.2019 - 12.2020
- Answered customer questions about basic banking services
- Helped customers protect their accounts by reviewing suspicious activity
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Food Preparer
Community Service
Columbia, SC
04.2018 - 09.2018
- Prepared meals for various events and community establishments
Cashier
Food Lion
Dalzell, SC
01.2016 - 03.2018
- Worked cash register and windows
- Bagged customers’ orders
- Cleaned and mopped lobby areas
- Sykes
Willie Sues
Sumter, SC
01.2017 - 02.2017
- Greeted and assisted customers in a friendly manner
- Made recommendations, preparing food,
- Cleaned & sanitized food preparation areas
Education
Business Management
Benedict College
High School Diploma - undefined
Lakewood High School
2018
Skills
- Strong customer service and communication skills
- Ability to follow written and verbal instructions
- Great computer skills
- Multitasking
- Dependability
- Call Transfers
- Answering Customer Questions
- Upselling Products and Services
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Cash Register Operations
Additional Information
- HONORS and AWARDS , Superintendent's Honor Roll 2016 - 2018 Principal’s Honor Roll 2014 - 2015
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Waitress Trainee
Flavas Jamaican Grill
03.2021 - Current
Home Health Aide
Ultimate Care
01.2021 - Current
Cashier
McDonald’s
02.2020 - 03.2022
Customer Service Representative
SYKES
01.2019 - 12.2020
Food Preparer
Community Service
04.2018 - 09.2018
Willie Sues
01.2017 - 02.2017
Cashier
Food Lion
01.2016 - 03.2018
Business Management
Benedict College
High School Diploma - undefined
Lakewood High School
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