Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Destiny Bendert

Warren,MI

Summary

Dedicated and adaptable individual with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience

Work History

Resolution Analyst

Rocket Mortgage LLC
Detroit, MI
05.2024 - Current
  • Collaborated with internal departments to ensure successful resolution of customer concerns.
  • Monitored progress of ongoing resolutions and communicated findings to management.
  • Coordinated with title companies, lenders, and attorneys to resolve any post-closing issues.
  • Engaged in regular communication with customers to ensure understanding of loan details and offer updates on its status via various methods.
  • Maintained a high degree of professionalism when working with customers under stressful situations.
  • Ensured timely completion of all assigned tasks within set deadlines.

Executive Auditor

Rocket Mortgage LLC
Detroit, MI
07.2020 - 05.2024
  • Ensured compliance with relevant laws, regulations, and industry standards when performing duties as a post closing auditor.
  • Assisted in developing training programs for new employees.
  • Performed thorough reviews of closing documents to identify any discrepancies, with a focus on maintaining accuracy and completeness.
  • Adhered to strict deadlines when completing assigned tasks.
  • Participated in regular meetings with team members to discuss strategies for improving process efficiency.

Education

Professional License -

Paul Mitchell The School Michigan, Sterling Heights
01-2019

Diploma -

Warren Woods Tower High School, Warren
05.2016

Skills

  • Attention to detail
  • Customer service and assistance
  • Problem-solving aptitude
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Proactive and Self-Motivated

References

References available upon request.

Timeline

Resolution Analyst

Rocket Mortgage LLC
05.2024 - Current

Executive Auditor

Rocket Mortgage LLC
07.2020 - 05.2024

Professional License -

Paul Mitchell The School Michigan, Sterling Heights

Diploma -

Warren Woods Tower High School, Warren

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Destiny Bendert