Destiny Berger
Vermontville,MI
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer
Cat Rescue
Sunfield, MI
01.2022 - Current
- Assist with TNR of feral cats.
CNA
The Brook Of Portland
Portland, MI
03.2023 - 08.2024
- Answered patient call signals and signal lights to determine patients' needs.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Administered medications and educated patients and families on correct at-home administration.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Cashier Team Lead
Nuvu Fuels
Ionia, MI
03.2020 - 03.2023
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Answered phone calls to assist customers with questions and orders.
- Developed strong working relationships with team members to foster collaboration.
- Checked personal identifications during alcohol and tobacco sales.
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained current knowledge of store promotions to highlight sales to customers.
Waitress
Big Boy
Ionia, MI
01.2018 - 01.2019
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed basic math calculations when computing bills for customers' meals.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
High School Diploma -
Ionia High School
Ionia, MI05-2019
Skills
- Policy Enforcement
- POS System
- Flexible Schedule
- Adaptability and Dependability
- Customer Service
- Team Management
- Money Handling
- Safety Rules
- Workflow Coordination
Languages
Spanish
Limited
Certification
- CPR certified
Affiliations
- I am an avid reader. As a result, I'm frequently learning new things.
- I have recently taken up learning about hydroponic farming, and have begun to grow my own vegetables and herbs.
- I work with multiple organizations to rescue animals including goats, pigs, chickens, and ducks, cats, and dogs. I have daily chores that attribute to the well being of said animals including feeding, watering, cleaning out animal pens, and collecting eggs.
References
References available upon request.
Timeline
CNA
The Brook Of Portland
03.2023 - 08.2024
Volunteer
Cat Rescue
01.2022 - Current
Cashier Team Lead
Nuvu Fuels
03.2020 - 03.2023
Waitress
Big Boy
01.2018 - 01.2019
High School Diploma -
Ionia High School