Destiny Bonner
Houston,TX
Summary
Diligent, detail-oriented, and kind customer service worker with 8 years of experience. Utilizes strong problem-solving abilities to address and overcome operational challenges effectively. Consistently ensures timely and accurate order fulfillment. Demonstrates a genuine commitment to providing quality care to customers and peers. Holds certifications in customer service and medical office administration, and currently pursuing studies in interior design. Proficient in inventory management, order processing, and logistics coordination.
Overview
5
5
years of professional experience
Work History
Fulfillment Specialist/Pharmacy Technician Trainee
Walgreens
10.2022 - 01.2025
- Managed NEXIA database for Robot Doc, Packer, Induction and Picker
- Handled confidential patient information with discretion, upholding strict HIPAA regulations
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
- Provided exceptional customer service to internal and external customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume 5000 pharmacy environment.
CareTaker
Michael Rasch
04.2024 - 06.2024
- Provided quality care and service to help Michael with his day to day routine
- Operated lift machines and other durable medical equipment
- Provided compassionate care to patients, assisting with daily tasks and personal grooming.
- Developed strong relationships with patients and families, fostering trust and open communication.
Instacart Shopper
Instacart
05.2021 - 05.2024
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Received 5-star rating on Instacart app, shopped 186 seconds per items
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
Professional Fundraiser
Tasku Connections Inc.
07.2021 - 10.2021
- Can effectively manage campaigns and events, is skilled at persuading and building rapport, and has a passion for fundraiser’s cause
- Increased donor retention by maintaining strong relationships through regular communication and personalized outreach efforts.
- Has done campaigns for two nonprofits in two different states: American Society for the Prevention of Cruelty to Animals (ASPCA) (Texas)
- Strategized with client development team members to synchronize volunteer efforts to boost funding initiatives.
- Gathered approximately 5 new donors each month
Enumerator
Census Bureau
07.2020 - 09.2020
- Improved data accuracy by diligently collecting and recording census information from households.
- Excellent use of personal and communicational skills to engage with community for collection of data.
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Adapted quickly to changing circumstances, including inclement weather and challenging neighborhood conditions during fieldwork.
Education
Interior Design Associates of Applied Science -
Houston Community College
Houston, TX01.2025
Medical Office Administration Certification -
United Training Academy
Houston, TX01.2022
High School Diploma -
Eisenhower Senior High School
Houston, TX05.2018
Skills
- Computer Literacy
- Typing
- Microsoft Office Proficiency
- Hospitality
- Customer Service/Support
- Telephone Operation
- Retail
- Sales Experience
- Adaptability
- Attention to Detail
- Organization skills
- Critical Thinking
- Packing expertise
Timeline
CareTaker
Michael Rasch
04.2024 - 06.2024
Fulfillment Specialist/Pharmacy Technician Trainee
Walgreens
10.2022 - 01.2025
Professional Fundraiser
Tasku Connections Inc.
07.2021 - 10.2021
Instacart Shopper
Instacart
05.2021 - 05.2024
Enumerator
Census Bureau
07.2020 - 09.2020
Interior Design Associates of Applied Science -
Houston Community College
Medical Office Administration Certification -
United Training Academy
High School Diploma -
Eisenhower Senior High School
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