Destiny Booker
Richmond,VA
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
5
5
years of professional experience
Work History
PCA
St Mary's Hospital and Medical Center
Henrico, VA
03.2020 - 06.2024
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
General Manager
Care Advantage, Inc.
Chesterfield, VA
06.2019 - 02.2022
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Education
Bachelor of Science -
Virginia Commonwealth University
Richmond, VA05-2026
Associate of Applied Science -
John Tyler Community College
Chester, VA06-2020
High School Diploma -
Kecoughtan High School
Hampton, VA05-2017
Skills
- Diabetes management
- Compassionate Care
- Vital signs monitoring
- Meal Preparation
- End of life care
- Cultural Sensitivity
- Contract Negotiations
- Program Administration
- Quality Management
- Financial Administration
- Business Development
- Schedule Management
- Staff Supervision
Timeline
PCA
St Mary's Hospital and Medical Center
03.2020 - 06.2024
General Manager
Care Advantage, Inc.
06.2019 - 02.2022
Bachelor of Science -
Virginia Commonwealth University
Associate of Applied Science -
John Tyler Community College
High School Diploma -
Kecoughtan High School
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