DESTINY BRASSEAUX
Lafayette,LA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
5
5
years of professional experience
Work History
Volunteer Services/Bereavement Coordinator Intern
Hospice Of Acadiana
01.2023 - 05.2023
- Prepared agendas and took notes at meetings to archive proceedings.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Worked with individuals to help understand and overcome personal, social, or behavioral problems affecting educational or vocational situations.
- Skilled at working independently and collaboratively in an team environment
Assistant Store Manager
Aeropostale
10.2020 - 08.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
Assistant Store Manager
Claire's
12.2017 - 01.2020
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Analyzed customer feedback and implemented strategies to improve customer experience
Education
Master of Science - Social Work
05.2025
Bachelor of Science - Human Development And Family Science
05.2023
- Relevant Coursework: Family resource management & early childhood
- Relevant Coursework: gerontology & Family law and family life education
- 3.52 GPA
- cum laude graduate
Skills
- Individual and Family Support
- Status Reports
- Mental Health Referrals
- Crisis Intervention
- Confidential Services
- Orientation Programs
Timeline
Volunteer Services/Bereavement Coordinator Intern - Hospice Of Acadiana
01.2023 - 05.2023
Assistant Store Manager - Aeropostale
10.2020 - 08.2021
Assistant Store Manager - Claire's
12.2017 - 01.2020
Louisiana State University - Master of Science, Social Work
University of Louisiana At Lafayette - Bachelor of Science, Human Development And Family Science
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