Driven and analytical, possessing robust understanding of public policy and legislative processes, complemented by strong research and writing abilities. Proficient in data analysis and policy evaluation, with solid grasp of governmental structures and procedures. Dedicated to leveraging skills to contribute to impactful policy recommendations and solutions.
Overview
3
3
years of professional experience
Work History
Cashier/Customer Service/Sales Associate
Dollar General
05.2024 - 08.2024
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Retail Sales Associate
Walgreens Boots Alliance
12.2022 - 04.2023
Communicated with customers daily, provided friendly and courteous service, and answered questions.
Provided quality customer service and problem solving skills.
Resolving customer issues and answering questions to ensure a positive customer experience.
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Collaborated with team members,managers and store manager to meet daily sales targets, contributing to overall store success.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Sterilization Technician
Toothbeary Pediatric Dentistry
06.2022 - 07.2022
Created eighty dental trays per week, ensuring the highest quality of care.
Provided customer service and was involved in training new team members each month.
Provided sterilization of dental instruments and trays including sorting, cleaning and decontaminating instruments following standard procedures
Received deliveries to stock supply closet and manage inventory of dental products and equipment.
Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Completed data entry and filing to keep records updated for easy retrieval.
Teacher Intern
Chesterfield County Schools
08.2021 - 05.2022
Promoted a positive learning environment with clear expectations, consistent discipline, and effective classroom management techniques.
Enhanced student understanding by implementing creative activities and interactive teaching methods.
Adapted instructional approaches to accommodate different learning styles, ensuring all students had access to course content.
Assisted lead teachers with planning daily classroom lessons and activities for 20 students.