Destiny Brown
Robinson,IL
Summary
Dynamic customer service professional with a strong work ethic and proven reliability, previously at AutoZone. Skilled in cash register operation and inventory management, I excel in upselling strategies and fostering customer satisfaction. Committed to enhancing client experiences through attentive service and effective problem resolution, driving repeat business and loyalty.
Strong background in customer service. Proven ability to handle transactions accurately and maintain positive customer experience. Demonstrated skills in problem-solving and communication.
Overview
4
4
years of professional experience
Work History
Customer Service Associate Cashier
AutoZone
03.2025 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Assisted customers in locating products, providing knowledgeable recommendations to enhance satisfaction.
- Maintained organized merchandise displays, contributing to an inviting store environment.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships.
- Monitored inventory levels, assisting in restocking items to meet customer demand effectively.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Owner/Operator
Aunt Ds Candles
03.2025 - Current
- Developed and implemented production processes for candle manufacturing.
- Managed inventory levels to ensure product availability and minimize waste.
- Created marketing materials to promote products across various platforms.
- Conducted quality control checks to maintain product consistency and standards.
- Established customer relationships, enhancing satisfaction and loyalty through personalized service.
- Researched market trends to identify opportunities for product expansion and innovation.
- Coordinated logistics for shipping and delivery of products to customers efficiently.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
DSP
DD Homes Network
06.2021 - 01.2023
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Monitored and documented client progress, ensuring compliance with care plans and safety protocols.
- Implemented engaging activities tailored to client interests, fostering social interaction and emotional well-being.
- Collaborated with multidisciplinary teams to develop personalized support strategies for diverse needs.
- Advocated for clients' needs in community settings, facilitating access to resources and services.
- Assisted with daily living activities, running errands, and household chores.
Education
No Degree - Massage Therapy
Olney Central College
Olney, ILHigh School Diploma -
Robinson High School
Robinson, IL05-2018
Skills
- Strong work ethic
- Reliability and punctuality
- Team player mentality
- Upselling strategies
- Customer-focused mindset
- Patience and composure
- Cash register operation
- Inventory management
- Multitasking and organization
- Attention to detail
- Customer service
- Customer inquiries
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteTimeline
Customer Service Associate Cashier
AutoZone
03.2025 - Current
Owner/Operator
Aunt Ds Candles
03.2025 - Current
DSP
DD Homes Network
06.2021 - 01.2023
No Degree - Massage Therapy
Olney Central College
High School Diploma -
Robinson High School