Destiny Buchanan
Yakima,WA
Summary
Organized Office Specialist known for high productivity and efficient task completion. Possess specialized skills in document management. Excel in communication, problem-solving, and time management, ensuring seamless office operations and support. Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Services Office Specialist I
Yakima Police Department
Yakima, WA
08.2024 - Current
- Responded to calls and addressed complaints while delivering community-oriented police services.
- Produced thorough reports on criminal activities and accidents.
- Maximized accuracy of collected data by meticulously recording, storing, and analyzing security information.
- Ensured all records were accurately filed and updated using both manual methods and computer software.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Drafted, formatted, and modified various documents.
- Computed, recorded and proofread data or reports.
- Delivered effective customer service by addressing inquiries and promptly resolving issues.
Telecommunicator
Suncomm 911 Communications
Yakima, USA
05.2023 - 11.2023
- Quickly mastered processing paperwork and warrants.
- Maintained a dedicated focus on completing an associate's degree in business, despite demanding twelve-hour shifts.
- Utilized NCIC and WASIC systems to deliver precise data for inquiries.
- Deliver thorough CPR guidance to callers until help reaches the scene.
- Oversee and log emergency communications promptly.
- Ensure safety by monitoring patrol activities and communicating via radio.
- Dispatch emergency units for fire, EMS, and police.
- Acquired, confirmed, and logged critical information when necessary.
- Enhanced workflow efficiency through teamwork and support.
Restaurant Server & Trainer
FAMOUS DAVE’s
10.2019 - 10.2022
- Performed various roles including host, bar server, expo, to-go specialist, and catering events.
- Processed checks and managed payments consistently.
- Expertise in handling multi-line phone systems efficiently.
- Provided foundational knowledge of essential server tasks to new team members.
- Continually attended professional development workshops.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
Para Educator
Selah School District
Selah, USA
01.2017 - 10.2019
- Specialized in the Individualized Education Program (IEP) segment of special education.
- Assigned multiple students to monitor and assist during classes.
- Supported instructional planning by coordinating daily activities according to the curriculum.
- Offer clerical support to educators and specialists.
- Maintained cleanliness and safety of the classroom consistently.
- Filed, organized, and maintained student files.
Shift Lead/ Key Holder
Payless Shoe Source
08.2015 - 11.2017
- Held a full-time leadership role at Payless.
- Coordinate shift schedules for team members.
- Oversaw employee attendance, punctuality, and absences daily.
- Delegated tasks according to individual roles and abilities.
- Executed performance assessments, communicating insights to senior leadership and staff.
- Conducted training sessions for all team members on tasks.
- Resolved customer concerns and facilitated conflict resolution.
- Maintained accuracy in balancing end-of-day funds.
Education
Bachelor’s in Criminal Justice - Criminal Justice
Heritage University
true09-2025
Associate in arts - Criminal Justice
Yakima Valley College
Yakima, WA12.2022
Skills
- Customer service
- Problem-solving capacity
- Verbal and written communication
- Reporting skills
- Records management expertise
- File management
- Task prioritization
References
Estavan Mata, Assistant Store Director for Safeway, 509-930-5606
Mark Bruso, Supervisor at SunComm 911 Communications, 509-388-6497
Connie Dean, manager at Famous Dave’s, 509-985-9612
Hobbies and Interests
- Cooking
- Reading
- Traveling
Certification
- RAPsheet & FBI III
- ACESS 2
- FEMA
- CPR & AED
References
References available upon request.
Timeline
Police Services Office Specialist I
Yakima Police Department
08.2024 - Current
Telecommunicator
Suncomm 911 Communications
05.2023 - 11.2023
Restaurant Server & Trainer
FAMOUS DAVE’s
10.2019 - 10.2022
Para Educator
Selah School District
01.2017 - 10.2019
Shift Lead/ Key Holder
Payless Shoe Source
08.2015 - 11.2017
- RAPsheet & FBI III
- ACESS 2
- FEMA
- CPR & AED
Bachelor’s in Criminal Justice - Criminal Justice
Heritage University
Associate in arts - Criminal Justice
Yakima Valley College
Similar Profiles
Martin GohlMartin Gohl
Corrections Officer at Yakima County Department Of CorrectionsCorrections Officer at Yakima County Department Of Corrections
Jodi BrownJodi Brown
Patrol Sergeant at Vallejo Police Department/Vallejo Police Department/Internal AffairsPatrol Sergeant at Vallejo Police Department/Vallejo Police Department/Internal Affairs
Martan DyeMartan Dye
Senior Police Officer at Department of Veterans Affairs Police DepartmentSenior Police Officer at Department of Veterans Affairs Police Department