Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Assembler / Welder Technician
Horizons HR Staffing (Swagelok)
Garfield Heights, OH
01.2022 - 04.2022
Operated and maintained variety of hand and power tools and assembled and repaired large mechanical units.
Assembled components with minimal supervision, exceeding expected project milestones.
Bolted, clamped and tack-welded parts to secure components prior to welding.
Detected faulty operation of equipment and defective materials and promptly resolved issues.
Store Associate
Family Dollar
Bedford, OH
08.2021 - 11.2021
Greeted customers, helped locate merchandise and suggested suitable options.
Mentored new hires, resulting in stronger staff development and increased productivity.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Tax Associate
Signature Tax Services
South Euclid, OH
01.2021 - 05.2021
Maintained complete records of client tax returns and supporting documentation in secured areas.
Facilitated communication between clients and tax authorities.
Provided information about available products and services to clients, resulting in increased business opportunities.
Assisted customers with setting appointments in an efficient and effective manner.
Store Team Member
Save-A-Lot
Garfield Heights, OH
10.2020 - 01.2021
Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Interacted positively with team members and customers to promote commitment to organization's vision and values.
Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA
07.2022
Skills
Building Customer Trust and Loyalty
Efficient and Detail-Oriented
Order and Refund Processing
Exceptional Communicator
Call Documentation
Customer Data Confidentiality
Upbeat and Positive Personality
Assembly and Production
Timeline
Assembler / Welder Technician
Horizons HR Staffing (Swagelok)
01.2022 - 04.2022
Store Associate
Family Dollar
08.2021 - 11.2021
Tax Associate
Signature Tax Services
01.2021 - 05.2021
Store Team Member
Save-A-Lot
10.2020 - 01.2021
High School Diploma -
Penn Foster Career School
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