Destiny Carrasco
Las Cruces,NM
Summary
I am pursing admission to graduate school to deepen my understanding of mental health within diverse social contexts and to develop the practical skills necessary to support individuals and communities facing psychological and systemic challenges. Which aligns with my desire to integrate theory, research, and hands-on practice in order to address mental health needs at both the personal and community level.
Overview
7
7
years of professional experience
Work History
Community Support Intern
Sol Counseling and Wellness Center
01.2025 - Current
- Provided exceptional service with prompt responses to phone calls, emails, and chat messages from clients seeking assistance.
- Created detailed documentation for common support requests, reducing response time for future inquiries.
- Developed strong working knowledge of product offerings, enabling accurate guidance for customers seeking assistance.
- Maintained organization in managing multiple tasks concurrently while prioritizing urgent requests effectively.
Sales Representative
Premium Retail Services Inc
07.2021 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
School Counselor Intern
Sonoma Elementary School
08.2018 - 05.2019
- Developed strong relationships with students and families through communication
- Implemented data-driven decision-making processes to continuously improve the effectiveness of the school counseling program.
- Evaluated student progress through regular assessment tools, using results to guide future interventions and counseling strategies.
- Organized parent education events aimed at strengthening family involvement in the educational process and promoting a supportive home environment.
Education
Associate of Arts - Science
Dona Ana Community College
Las Cruces, NM12-2022
Skills
- -Communication and problem-solving
- -Excel individually and in team efforts
- -Computer: Microsoft (Word, Excel, Outlook) Apple (Word), Adobe (Reader, PDF)
- Interpersonal communication skills
- Product and service knowledge
- Multicultural competence
- Motivational techniques
- Behavioral interventions
- Social skill building
- Client progress analysis
- Client assessment
Timeline
Community Support Intern
Sol Counseling and Wellness Center
01.2025 - Current
Sales Representative
Premium Retail Services Inc
07.2021 - 08.2024
School Counselor Intern
Sonoma Elementary School
08.2018 - 05.2019
Associate of Arts - Science
Dona Ana Community College
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