Destiny Carter
Roanoke,VA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction, dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. A personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
Carilion Roanoke Memorial
Roanoke, VA
02.2018 - Current
- Provide support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Maintain accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Assist with scheduling patient appointments and follow-up visits.
- Perform administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Assist in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Manage inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Answer patient calls promptly and directed inquiries to the appropriate department when needed.
- Provide support to patients by helping them fill out forms and answering their questions about health care services.
Education
Associate of Science - Medical Assisting
ECPI University
Roanoke, VA02-2018
Skills
- Medical Terminology
- HIPAA Compliance
- Vital Sign Monitoring
- Data Entry
- Patient Scheduling
- Patient-focused care
- Clinical Documentation
- Phone and Email Etiquette
- Computer Skills
- Multitasking and Organization
Timeline
Certified Medical Assistant
Carilion Roanoke Memorial
02.2018 - Current
Associate of Science - Medical Assisting
ECPI University