Destiny Charles
Bronx,NY
Summary
Dedicated, with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. I'm committed to continuous improvement and team success.
Overview
9
9
years of professional experience
Work History
Mail carrier
United States Postal Service, USPS
08.2020 - Current
- Sort and prepare mail for delivery
- Handled mail and packages with care to prevent damage during delivery to residency and other designated areas in a timely manner
- Obtain signatures from customers for all mail that is registered or certified
- Retrieve outgoing mail from businesses and residences.
Medical Secretary
DR. Hall Doctor Office
05.2016 - 02.2020
- Provided administrative support to medical staff including: Cancel, confirms and schedule appointment for new and existing patients
- Managing patient billing
- Preparing patients charts and gathering information and documents from patients
- Assisted with patient inquires over the phone, in person and via email.
Receptionists
YMCA
06.2015 - 11.2016
- Answer members questions and direct their questions and/or concerns to appropriate contact
- Processing bills and helping members if they have questions about their charges
- Responsible for front end, greeting customers, providing correct information for customers
- Keeping inventory of supplies and ordering supplies when necessary
Assistant manger
Toys “R’US
09.2014 - 06.2015
- Develop good customer service relationships
- Email and phone correspondence
- Fill in for general manager in time of absence; provide direction to staff, support ongoing development of team environment
- Develop strategies for better workplace efficiency and goal achievement.
Education
BA in Accounting -
Monroe College
Bronx, New York02.2024
Associates in Sociology -
Westchester Community College
Valhalla, New York12.2018
Skills
- Microsoft Excel
- Data Entry
- Financial Reporting
- Organizational Skill
- Time Management
- Analytical, and Conceptual thinking
Timeline
Mail carrier
United States Postal Service, USPS
08.2020 - Current
Medical Secretary
DR. Hall Doctor Office
05.2016 - 02.2020
Receptionists
YMCA
06.2015 - 11.2016
Assistant manger
Toys “R’US
09.2014 - 06.2015
BA in Accounting -
Monroe College
Associates in Sociology -
Westchester Community College