Summary
Overview
Work History
Education
Skills
Timeline
Activities and Honors
Generic
Destiny Coffield

Destiny Coffield

Houston,TX

Summary

Highly organized Management Assistant with excellent problem-solving and decision-making skills. Experienced in providing administrative and operational support to executive staff.

Overview

4
4
years of professional experience

Work History

Customer Care Consultant

Associa
08.2023 - 01.2025
  • Managed high-pressure situations calmly and professionally, maintaining strong rapport with clients during difficult interactions.
  • Resolved complex customer issues, ensuring a positive and efficient experience.

Service Supervisor

Tom Thumb Food Stores No 1781
12.2020 - 02.2023
  • Collaborated with other departments to ensure customer satisfaction
  • Resolved customer complaints in a timely and professional manner
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Monitored team's performance and gave feedback when necessary.

Education

Communications - Marketing

Mountain View College
Dallas, TX
01.2025

International Leadership Of Texas
Richardson, TX 75082
08-2016

High School Diploma -

Naaman Forest
4843 Naaman Forest Blvd, Garland, TX 75040
05-2023

Skills

  • Compensation Issues Handling
  • Complaint Management
  • Team Development
  • Service Management
  • Complaint handling
  • Follow-up skills
  • Complaint resolution
  • Payment processing

Timeline

Customer Care Consultant

Associa
08.2023 - 01.2025

Service Supervisor

Tom Thumb Food Stores No 1781
12.2020 - 02.2023

Communications - Marketing

Mountain View College

International Leadership Of Texas

High School Diploma -

Naaman Forest

Activities and Honors

2024 Pageant Queen of Crowing Our Queens / 2022 Beauty Within

Lieutenant Of Drill Team 2020 - 2023

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