Destiny Cooper
Aberdeen,Maryland
Summary
Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.
Overview
8
8
years of professional experience
Work History
Shift Leader
Taco Bell
10.2018 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Crew Member
Taco Bell
12.2016 - 10.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Associate of Applied Science - Medical Assisting
Harford Community College
Bel Air, MD05-2025
High School Diploma -
Aberdeen High School
Aberdeen, MD05-2018
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Goal setting and tracking
- Professional appearance
- Teamwork and collaboration
- Task prioritization
- Excellent communication
- Time management
- Multitasking
Timeline
Shift Leader
Taco Bell
10.2018 - Current
Crew Member
Taco Bell
12.2016 - 10.2018
Associate of Applied Science - Medical Assisting
Harford Community College
High School Diploma -
Aberdeen High School
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