Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Cotton

Shreveport,LA

Summary

I am a reliable, dependable, and trustworthy employee who takes pride in maintaining a strong work ethic and a positive attitude. I am committed to being punctual, completing tasks efficiently, and providing excellent customer service. I am a quick learner, adaptable to new environments, and able to work independently or as part of a team. I value professionalism, honesty, and accountability, and I am dedicated to contributing to the success of the company while continuing to grow and develop my skills.

Overview

4
4
years of professional experience

Work History

Warehouse Associate

Amazon
Shreveport, LA
04.2024 - 09.2026
  • Picked customer orders using handheld scanners and warehouse location systems.
  • Packed merchandise following Amazon fulfillment and quality standards.
  • Stowed incoming inventory in assigned bins and storage locations.
  • Loaded and unloaded trucks

Customer Care Representative

Teleperformance
Shreveport, LA
07.2022 - 09.2025

•Assisted customers with questions, concerns, and service requests in a professional manner.

•Provided excellent customer service to ensure customer satisfaction

•Handled sensitive customer informationHandled sensitive customer information with confidentiality.

•Multitasked in a fast-paced environment while maintaining attention to detail.

•Worked collaboratively with team members to meet company goals.

•Followed company policies and procedures to ensure quality service.

•Maintained a positive, patient, and friendly attitude during customer interactions.

confidentiality.

Education

Pathways
Shreveport, LA

Skills

  • Handheld scanning
  • Order picking
  • Truck loading
  • Fulfillment packing
  • Attention to detail
  • Team collaboration
  • Customer communication
  • Time management
  • Problem solving
  • Materials handling and transport
  • Material handling
  • Warehouse operations
  • Quantity calculations
  • Damage control
  • Warehouse safety
  • Workplace cleanliness
  • Wrapping and boxing
  • Purchase order verification
  • Pallet jack operations
  • Customer relationship management
  • Data entry
  • Conflict resolution
  • Handheld scanners
  • Amazon fulfillment
  • Shipment loading
  • Microsoft office
  • Communication
  • Troubleshooting
  • PPE use
  • Dependable and responsible

Timeline

Warehouse Associate

Amazon
04.2024 - 09.2026

Customer Care Representative

Teleperformance
07.2022 - 09.2025

Pathways
Destiny Cotton