Destiny De La Mora
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
9
9
years of professional experience
Work History
United Pacific
Assistant Manger
Los Angeles, California
09.2025 - Current
- Oversaw daily operations to ensure adherence to company policies.
- Managed inventory levels and ordered supplies.
- Oversaw inventory management and ensured product availability on the sales floor.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Trained new employees on customer service standards and operational procedures.
- Assisted in developing training programs for new team members.
- Supported performance evaluations and provided constructive feedback.
- Facilitated communication between departments and team members.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Handled customer inquiries and resolved issues to enhance satisfaction levels.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Implemented campaigns and promotions to help with developing goods and services.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Store Manager
99 Cents Only
Los Angeles, CA
07.2017 - 05.2023
- Managed daily store operations and ensured adherence to company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained and supervised staff to improve customer service skills.
- Recruited, trained and supervised new employees.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Monitored cash handling procedures for accuracy and compliance.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Operated forklifts to transport materials between warehouse and loading docks.
- Implemented promotional displays to enhance product visibility and sales.
Education
Santa Monica High School
Los Angeles, CASkills
- Inventory management
- Sales techniques
- Client relations
- Client engagement
- Financial management
- Operational efficiency
- Employee training
- Employee evaluation
- Team leadership
- Teamwork
- Data interpretation
- Word processing
- Remote office availability
Languages
English
Professional
Spanish
Limited
Timeline
United Pacific
Assistant Manger
09.2025 - Current
Store Manager
99 Cents Only
07.2017 - 05.2023
Santa Monica High School