Destiny Diaz
St. Petersburg,FL
Summary
Motivated, enthusiastic and friendly with strong communication and teamwork abilities. Offering organized and thorough strengths derived from previous job experiences.
Overview
3
3
years of professional experience
Work History
Brand Ambassador
Achieva Credit Union
02.2023 - Current
- Communicated product information with confidence and educated consumers about company.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered member inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed members promptly, minimizing wait times.
- Educated members on use of banking website and mobile apps.
- Identified sales opportunities and referred members to branch partners in financial services.
Bartender
Interlachen Country Club
02.2022 - 02.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Sales Lead
Forema Boutique
05.2021 - 02.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Team Member
Fitlife Foods
02.2020 - 06.2021
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained organized, presentable merchandise to drive continuous sales.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Associate of Arts - Business
Seminole State College of Florida
Sanford, FLHigh School Diploma -
Clearwater High School
Clearwater, FL05.2018
Skills
- Professional Correspondence
- Microsoft Proficient
- Customer Service
- Product and Service Improvements
- Sales Expertise
- Mind for Marketing
Timeline
Brand Ambassador
Achieva Credit Union
02.2023 - Current
Bartender
Interlachen Country Club
02.2022 - 02.2023
Sales Lead
Forema Boutique
05.2021 - 02.2022
Team Member
Fitlife Foods
02.2020 - 06.2021
Associate of Arts - Business
Seminole State College of Florida
High School Diploma -
Clearwater High School
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