Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Julie Schiavo-Norfleet

Waterbury,CT

Summary

Highly motivated professional with excellent communication and problem solving skills. Proven ability to work independently and as a team. A passion for helping others. Experienced in networking, marketing analysis, and contract negotiation. Seeking to leverage expertise and knowledge of the local area to further benefit clients. Proven track record of exceptional customer service and outcomes.

Overview

19
years of professional experience

Work History

Self Employed Services

Airbnb /Hospitality & Lifestyle Brand Development
04.2022 - Current

Job overview

  • Compiled product and customer data to generate informed profit projections.
  • Executed exciting design and staging displays to catch attention of consumer
  • Market properties on several platforms for marketing and advertising purposes
  • Reduced operational risks/ organizing data to forecast performance trends, and continue to monitor
  • Handled problematic customers and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • owner and operator 1 unit and affiliate to 17 units with Gratus Agency

Century 21

Licensed Realtor Associate
07.2019 - Current

Job overview

  • Act as intermediary between buyers and sellers of properties in order to facilitate real estate transactions.
  • Developed and implemented strategic market planning through various advertising methods and liaise with clients regarding terms and conditions of sale.
  • Manage multiple listings, contracts, negotiating terms, and agreements.
  • Provide advice to clients on pricing, mortgages, market trends, inspections, and legal requirements.
  • Maintain great customer services, networking and relationships for continued service and referrals.
  • Educated clients by delivering explanations of short sales, mortgage loan processes, and foreclosures.

State Of CT

Self Direction Case Manager /Broker
01.2006 - 12.2022

Job overview

  • Management of 30-35 caseloads annually efficiently execute time management projects
  • Provided leadership, and support to caseload
  • Managed 50+ services and staff members simultaneously.
  • Facilitated individual and group sessions to promote positive behavior change for clients. ie LONs and individualized plans. provided crisis intervention
  • Utilized grant writing skills to secure additional program funding.

ICES INC

Assistant Manager - Support Staff
05.2004 - 06.2007

Job overview

  • Established performance goals for employees and provided feedback
  • Operations Management

Education

Southern CT State University University of CT
New Haven, CT

MSW Courses
2018

Quinnipiac University

Bachelors Degree from Social Services
2011

Naugatuck Valley Community College

Associates Degree from Liberal Arts And General Studies
05.2007

Skills

  • Partnership development
  • Professional Correspondence
  • Operational Efficiency
  • Critical Thinking
  • Budgeting and Allocation
  • Analytics and Metrics
  • Attention to Detail
  • Excellent Communication
  • Decision-Making
  • Cultural Awareness

Additional Information

  • Leadership Roles/ Organization Affiliations: Student Government Representative, Ethics, Life and Justice Representative, President of the Student union Awarded: Outstanding Membership BSU, Outstanding Presidential Leadership.

Timeline

Airbnb /Hospitality & Lifestyle Brand Development

Self Employed Services
04.2022 - Current

Licensed Realtor Associate

Century 21
07.2019 - Current

Self Direction Case Manager /Broker

State Of CT
01.2006 - 12.2022

Assistant Manager - Support Staff

ICES INC
05.2004 - 06.2007

Southern CT State University University of CT

MSW Courses

Quinnipiac University

Bachelors Degree from Social Services

Naugatuck Valley Community College

Associates Degree from Liberal Arts And General Studies

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Julie Schiavo-Norfleet