Justin Ishmael
Cincinnati,OH
Summary
Highly motivated and experienced Territory Manager with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. My focus is bringing Value to the Dealer while championing trusted brands & products.
Overview
24
24
years of professional experience
Work History
Brand Development Manager
RBI Corporation
Ashland, VA
05.2023 - Current
- Developed and implemented brand strategies to enhance market presence and consumer engagement.(6 New Lines in 3yrs)
- Established key performance indicators to measure brand health and campaign effectiveness.(70+ Product Lines)
- Improved overall brand reputation by addressing customer feedback proactively and implementing necessary changes.
- Organized successful promotional events, leading to significant boosts in sales and brand awareness.
- Launched new products into the market with well-executed go-to-market strategies, driving rapid adoption and revenue growth.
Parts & Service Manager
Crescent Springs Hardware
Crescent Springs, Kentucky
11.2015 - 05.2023
- Cross-trained existing employees to maximize team efficiency and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development and purchasing.
- Maximized performance by monitoring daily activities and mentoring team members.
- Daily Ordering and Inventory Control of Outdoor Power Equipment Department as well as a quickly expanding Arborist Department.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Data Entry Clerk
Internal Revenue Service
Covington, Kentucky
04.2012 - 11.2015
- Sorted documents and maintained organized filing process.
- Organized, sorted, and checked input data against original documents.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
Outdoor Power Sales
Sears Holding Corporation
Florence, Kentucky
06.2002 - 11.2010
- Organized and maintained hand tools and equipment used daily to maximize work performance.
- Identified root causes of engine problems to pinpoint trouble and determine optimal repair strategies.
- Removed, disassembled, inspected and completely renewed engines to perform complete equipment overhauls.
- Kept detailed records of inventory, orders and repairs to document updated inventory stock and completed work.
- Recorded repairs made, time spent and parts used.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Marketing Management
Northern Kentucky University
AlexandriaSkills
- CRM Management
- Sales Support
- Partnership Development
- Sales and Marketing
- Stihl Master Wrench Technician & Brand Ambassador
- Briggs and Stratton MST Certificate
- Constellation Systems
- Dealer Spike Suite of Products
Timeline
Brand Development Manager
RBI Corporation
05.2023 - Current
Parts & Service Manager
Crescent Springs Hardware
11.2015 - 05.2023
Data Entry Clerk
Internal Revenue Service
04.2012 - 11.2015
Outdoor Power Sales
Sears Holding Corporation
06.2002 - 11.2010
Marketing Management
Northern Kentucky University