Destiny Dinh
Santa Ana,CA
Summary
Multifaceted marketing professional with hands-on experience in e-commerce, real estate, and multi-location business management. Currently a Regional Manager & Part Owner, with experience driving brand growth through social media, influencer outreach, lead generation, and customer engagement.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Regional Manager and Part-Owner
Vivot Craft Cafe
Fullerton, California
08.2025 - Current
- Oversee daily operations across multiple café locations, ensuring consistent service, staffing, operational procedures, and brand standards.
- Manage multi-location scheduling and payroll, balancing employee availability, staffing needs, labor hours, and coverage across stores.
- Lead recruiting and team development by interviewing, hiring, onboarding, training, and coaching employees.
- Coordinate online ordering operations and resolve day-to-day operational issues to maintain efficient workflows and a positive customer experience.
- Support marketing and business growth through influencer outreach, creator partnerships, promotional initiatives, and social media collaborations to increase brand awareness.
- Improve operations by implementing new products and procedures, addressing staffing challenges, and support overall business growth.
Realtor
Four Brothers Real Estate Inc.
Huntington Beach, CA
07.2023 - 08.2025
- Organized open houses and private showings for potential buyers.
- Maintained accurate records of transactions and client communications.
- Maintained current and accurate CRM database of prospective customers.
- Create, film, edit, and publish property-focused video content across social media platforms to increase visibility, generate inquiries, and attract potential clients.
- Conduct outbound cold calls to homeowners, sellers, and real estate investors to develop new business opportunities and build a prospective client pipeline.
E-Commerce Manager
DRIPT
Garden Grove, CA
01.2015 - 07.2025
- Managed e-commerce operations across Amazon, Walmart, Shopify, and TikTok Shop, overseeing product listings, order fulfillment, inventory, and day-to-day marketplace operations.
- Conducted product and market research using Helium 10 to identify high-demand, high-sales-potential products and evaluate opportunities for new product launches.
- Managed product sourcing and supplier relationships, communicating with suppliers to place orders, coordinate inventory, and support timely product availability.
- Managed Amazon FBA operations, coordinating inventory shipments and fulfillment while monitoring product availability and order performance.
- Developed social media content and collaborated with influencers and creators to promote products, increase brand awareness, and drive traffic to online storefronts.
- Provided customer service and order support, responding to customer inquiries, resolving issues, and maintaining a positive shopping experience across marketplaces.
Education
Bachelor of Arts - Marketing
California State University, Fullerton
Fullerton, CA05-2027
Associate of Arts - Business
Irvine Valley College
Irvine05-2021
Associate of Arts - Social Sciences
Irvine Valley College
Irvine05-2019
High School Diploma -
Irvine High School
Irvine06-2016
Skills
- Amazon Seller Central and FBA
- Shopify and Walmart Marketplace
- TikTok Shop management
- Helium 10
- ADP payroll processing
- Operational scheduling
- Product research and sourcing
- Influencer outreach and creator partnerships
- Social media content creation
- CRM management and lead generation
- Social Media Content Creation
Certification
- Real Estate License
- Google Ads
- How to Research and Write Using Generative AI Tools
Timeline
Regional Manager and Part-Owner
Vivot Craft Cafe
08.2025 - Current
Realtor
Four Brothers Real Estate Inc.
07.2023 - 08.2025
E-Commerce Manager
DRIPT
01.2015 - 07.2025
Bachelor of Arts - Marketing
California State University, Fullerton
Associate of Arts - Business
Irvine Valley College
Associate of Arts - Social Sciences
Irvine Valley College
High School Diploma -
Irvine High School