Destiny Doss
Marion,AR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Billing Specialist position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Teller
Fedtrust Federal Credit Union
02.2024 - Current
- followed processes and procedures in order to stay in compliance with credit union and federal polices
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Cash Processor
Brinks Cash Logistics
11.2022 - 01.2024
- Maintained strict security protocols, resulting in reduced risk of theft or loss during cash processing operations.
- Enhanced team productivity by providing clear communication and fostering a collaborative work environment.
- Conducted regular reviews of departmental policies and procedures to identify potential areas for improvement or increased compliance requirements.
- Implemented inventory control measures for cash storage areas, maintaining optimal levels of organization and security.
- Spearheaded process improvement initiatives that led to significant time savings without compromising accuracy or security measures.
Financial Counselor
Methodist Le Bonheur Healthcar
08.2021 - 11.2023
- Collected and verified patient demographic information ensuring that it was both accurate and complete
- performed financial counseling process on all patients prior to service
- collected and verified patient insurance information,
- researched probability of coverage based on known criteria
- provided information for financial assistance as needed
- collected copayments
Education
Certificate - Medical Billing And Coding
Devry University
Online06.2024
Diploma - Medical Office Professional
Concorde Career College
Memphis07.2019
Skills
- Exceptional customer service
- Strong Work Ethic
- Professionalism and Courtesy
- Excellent time management skills
- Relationship building and management
- Goal-oriented focus
- Patience and Empathy
- Data entry proficiency
- HIPAA Compliance
- Research and due diligence
- Payment Collection
- Discrepancy Resolution
Affiliations
- Member of AHIMA
Timeline
Teller
Fedtrust Federal Credit Union
02.2024 - Current
Cash Processor
Brinks Cash Logistics
11.2022 - 01.2024
Financial Counselor
Methodist Le Bonheur Healthcar
08.2021 - 11.2023
Certificate - Medical Billing And Coding
Devry University
Diploma - Medical Office Professional
Concorde Career College