Destiny Duncan
Honolulu,HI
Summary
Highly-motivated individual with desires to help others. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Currently, nationally registered Emergency Medical Technician who would like to help people and animals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Hawaii Humane Society
Honolulu, HI
02.2024 - 08.2024
- Observed patients' conditions post-treatment to ensure healing process was progressing well.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Provided detailed patient care instructions to pet owners.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Documented and tracked treatment activities.
Front End Host and Customer Service Host
Walmart
Suffolk, Virginia
08.2019 - 05.2023
- Effectively operated multiple systems used for checking out customer's items, processing payments, returning customer's items, and processing financial service transactions.
- Used communication skills to help resolve customers' problems in person and over the phone.
- Ensured compliance with all safety regulations within the store environment.
- Helped customers find specific products, answered questions and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- In understaffed conditions, was trained in managerial skills for the front of the store.
- Managed staffing, regulated breaks in an efficient manner, and helped solve problems on the front end.
- Trained new team members on cash registers, self-checkout machines, return processing, financial service processing, regulations on door greeting, and operations of machinery for cart pushing.
Education
Some College (No Degree) - Emergency Medical Technology
Tidewater Community College
Virginia Beach, VA12-2022
High School Diploma -
Nansemond River High School
Suffolk, VA06-2021
Skills
- Animal care proficiency through all life stages
- Knowledgeable in animal behavior
- Animal Medication Administration
- Understanding and ability to perform dog and cat grooming needs
- Customer Service Excellence
- Fast Learner
- Staff Training
- Time Management
- Multi-tasking
- Conflict Mediation
- Respiratory Assessment
- Patient Triage
- Emergency Management
- Vital Signs Monitoring
- Patient Evaluations
- Critical Decision-Making Skills
- Scene Assessments
- Written and Verbal Communication
- CPR and First Aid
- POS Systems
- Payment Processing
Certification
- Nationally Certified Emergency Medical Technician
- Basic Life Support Certified through the American Heart Association
- AWR Certification
- IS-100.C: Introduction to Incident Command System, ICS-100 Certification
- IS-200.C: BASIC INCIDENT COMMAND SYSTEM FOR INITIAL RESPONSE ICS-200 Certification
- IS-700.B: AN INTRODUCTION TO THE NATIONAL INCIDENT MANAGEMENT SYSTEM Certification
- IS-800.D: NATIONAL RESPONSE FRAMEWORK, AN INTRODUCTION Certification
Affiliations
Currently learning Spanish, Italian, and American Sign Language to broaden communication abilities. Also fostered kittens while working at the Hawaiian Humane Society
Timeline
Veterinary Assistant
Hawaii Humane Society
02.2024 - 08.2024
Front End Host and Customer Service Host
Walmart
08.2019 - 05.2023
Some College (No Degree) - Emergency Medical Technology
Tidewater Community College
High School Diploma -
Nansemond River High School
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