Destiny Dunford
Frisco
Summary
Professional analyst with comprehensive experience in intelligence operations and data interpretation. Strong analytical skills, adept at identifying trends and patterns to inform strategic decision-making. Collaborative team player, adaptable to changing needs, and results-driven with focus on achieving mission objectives. Proficient in critical thinking, problem-solving, and effective communication.
Overview
7
7
years of professional experience
Work History
Contract Financial Intelligence Analyst
Navy Federal Credit Union
05.2023 - 02.2025
- Maintained detailed documentation of all investigative findings, providing clear rationale for case closure or escalation decisions.
- Navigated through internal systems to locate current member information
- Knowledge of Verifin system
- Created, reviewed and analyzed customer transaction reports for purposes of satisfying Bank Secrecy and Anti-Money Laundering regulatory requirements.
- Efficiently managed high caseloads, balancing priorities to ensure all investigations were completed in a timely manner.
- Reviewed and filed currency transaction reports submitted by branches within required regulatory-imposed timeframes.
Contract Equity Processing Specialist
Navy Federal Credit Union
11.2021 - 03.2023
- Assisted borrowers in understanding complex financial information, simplifying the home equity loan process for them.
- Assured all loan files, credit packages, and disclosure packages comply with company lending policies, as well as state and federal lending guidelines
- Worked closely with title companies to obtain necessary title work and coordinate closings efficiently.
- Increased efficiency by implementing new software tools for document management and data entry in the processing workflow.
- Stayed up-to-date on industry regulations and guidelines, ensuring compliance in all aspects of home equity loan processing.
- Streamlined communication between departments, ensuring smooth progress of loan applications from origination to closing.
Post Closing Analyst
Caliber Home Loans
12.2020 - 11.2021
- Maintained open communication with Title and Escrow as well as the closing department when needed
- Conducted thorough reviews of closed loan files for accuracy and completeness.
- Completed post-closing quality control evaluations of originated mortgage loans.
- Maintained status updates and follow-ups on files that have been reviewed and needed corrections
- Worked with warehouse banks to manage shipment of collateral documents.
Contract Documentation Specialist
Adecco
10.2020 - 12.2020
- Managed multiple high-priority projects simultaneously, ensuring that all deadlines were met without compromising document quality.
- Streamlined documentation processes for increased efficiency in project completion and reduced errors.
- Improved document organization by implementing a comprehensive filing system for easy access and retrieval.
- Enhanced company compliance with industry standards by conducting thorough reviews of all documentation and making necessary revisions.
Lead Teacher
Primrose School of Grapevine Colleyville
07.2018 - 10.2020
- Supervised a daily class size of 18 students and 1 assistant teacher
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
- Created and developed lesson plans to meet students' academic needs.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Education
Bachelor of Science - Business Administration, Management
Western Governors University
02-2027
Skills
- Data Entry
- Microsoft Office
- Salesforce
- Adobe Acrobat
- Research and Analysis
- Verbal, interpersonal, and written communication
Timeline
Contract Financial Intelligence Analyst
Navy Federal Credit Union
05.2023 - 02.2025
Contract Equity Processing Specialist
Navy Federal Credit Union
11.2021 - 03.2023
Post Closing Analyst
Caliber Home Loans
12.2020 - 11.2021
Contract Documentation Specialist
Adecco
10.2020 - 12.2020
Lead Teacher
Primrose School of Grapevine Colleyville
07.2018 - 10.2020
Bachelor of Science - Business Administration, Management
Western Governors University
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