Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Etienne

Oakland Park

Summary

Dynamic professional with a proven track record at FedEx: Ground, excelling in safety compliance and effective team collaboration. Recognized for enhancing productivity through strategic problem resolution and detail-oriented package management. Committed to delivering exceptional customer service while fostering a positive work environment. Adaptable and skilled in utilizing technology to streamline operations.

Overview

10
10
years of professional experience

Work History

Admin 1

FedEx:Ground
03.2023 - Current
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Crew Manager

Wendys Restaurant
02.2018 - 12.2023
  • Implemented quality control measures to ensure consistent delivery of high-quality products or services from the crew members under my supervision.
  • Evaluated and adjusted team priorities in response to changing business needs, ensuring all essential tasks were completed promptly and efficiently.
  • Boosted productivity by setting clear goals and expectations for each crew member.
  • Maintained a safe working environment through strict adherence to safety protocols and guidelines.
  • Conducted regular performance reviews, providing constructive feedback to promote continuous improvement of skills and competencies among the crew members.

Package Handler

FedEx:Ground
04.2021 - 03.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Junior Assistant Manager

Inunison School Aparrel
05.2015 - 08.2018
  • Enhanced team productivity by implementing efficient work schedules and task delegation.
  • Ensured compliance with all company policies and regulations as well as local laws pertaining to workplace safety.
  • Implemented loss prevention measures to protect store assets and reduce shrinkage rates.
  • Streamlined store operations by optimizing inventory management processes and maintaining accurate records.
  • Conducted regular audits of cash handling procedures, minimizing discrepancies or potential fraud risks.
  • Oversaw daily store operations including opening/closing procedures, inventory management, and visual merchandising tasks.
  • Assisted in training new staff members, ensuring thorough understanding of company policies and procedures.
  • Provided exceptional customer service to resolve issues promptly and ensure satisfaction with purchases.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Northeast High School
Fort Lauderdale, FL
05-2019

Skills

  • Positive interpersonal skills
  • Effective team collaboration
  • Customer engagement
  • Effective problem resolution
  • Detail-oriented approach
  • Proficient in handling multiple tasks
  • Experienced in software utilization
  • Conflict resolution
  • Product packaging management
  • Manual handling expertise
  • Safety compliance in warehousing
  • Process quality management

Timeline

Admin 1

FedEx:Ground
03.2023 - Current

Package Handler

FedEx:Ground
04.2021 - 03.2023

Crew Manager

Wendys Restaurant
02.2018 - 12.2023

Junior Assistant Manager

Inunison School Aparrel
05.2015 - 08.2018

Northeast High School

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