Destiny Gilbert
Casselberry,FL
Summary
Highly motivated professional with a strong problem solving skills and strong attention to detail. Team player who values strong work ethic and commitment to continuous learning have allowed me to develop a diverse skill set. I am confident that I can be an asset to your organization.
Overview
2026
2026
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Macy Department Store
- Dedicated customer service representative with over five years of experience in fast-paced retail environments.
- Proficient in managing customer inquiries, complaints, and requests with a commitment to satisfaction.
- Strong ability to establish rapport with customers, ensuring a positive shopping experience.
CALL CENTER AGENT
KGS Research
- Customer Insurance Support and Sales
CREW MEMBER
Five Guys
- Customer service, Cashier
CASHIER
Popeye's Chicken
- Cashier, Food Service, Customer Care
Customer Service Representative
United States Benefits
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Resolved customer complaints through effective communication and problem-solving skills.
- Collaborated with team members to enhance overall customer experience.
Customer Service Representative,
Holler Classic Automotives
- Addressed customer feedback to improve service delivery and satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers with scheduling appointments for automobile service and warranty concerns for seven dealerships in Florida.
Sales Associate
Spectrum
2025 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Outbound telemarketing sales of Internet, mobile lines, cable television, streaming and home telephone service
- Collaborated with team members to meet daily sales goals and optimize performance strategies.
Education
High School -
Passport Academy
Pittsburgh, PA06.2022
Skills
- Microsoft Office, Sales, Marketing, CRM Software, Windows
- Guest Relations, Customer Support
- Critical thinking
- Active listening destiny do you do data entry
- Customer service
- Customer relations
LANGUAGES
French | Intermediate
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Macy Department Store
CALL CENTER AGENT
KGS Research
CASHIER
Popeye's Chicken
CREW MEMBER
Five Guys
Customer Service Representative
United States Benefits
Customer Service Representative,
Holler Classic Automotives
Sales Associate
Spectrum
2025 - Current
High School -
Passport Academy