Developed strategies to increase customer satisfaction while driving sales growth.
Managed a team of stylists to be responsible for driving sales growth across multiple locations.
Organized and set up displays throughout the shop with the intention of driving sales.
Coordinated with inventory management to improve systems for ordering, stocking and displaying most in-demand products, driving sales and customer acquisition.
Developed marketing campaigns aimed at increasing brand awareness and driving sales growth.
Responsible for driving sales and achieving financial goals by creating a positive customer experience.
Client Advisor
Louis Vuitton - LVMH
Dallas
05.2021 - 09.2022
Delivered the best client experience while conveying passion for the brand.
Exceeded departmental sales goals on a monthly basis. Informed all clients on new products, launch dates, fashion shows and events.
Held styling sessions and high-end private appointments to secure a VIC client status.
Created and monitored a client portfolio to organize client list. Monitored client preferences to determine focuses of sales efforts. Participated in regional meetings to learn innovative marketing experience strategies.
Assisted with product repairs and shipment tracking. Resolved client complaints regarding product concerns or service.
Helped lead weekly team meetings discussing the success of our clients and how to better not only our own but each other’s client relationships as well.
Beauty Supervisor
Victoria's Secret & PINK
Plano
05.2019 - 08.2021
Directed and supervised staff performance.
Displayed merchandise to present visually appealing arrangements that drive sales.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Developed and implemented new training programs for beauty staff.
Education
Associate of Science - Marketing
Collin County Community College
Plano, TX
05-2025
Skills
Customer acquisition
Sales forecasting
Brand management
Team building
Employee training
Client relationship management
Visual merchandising
Digital marketing
Languages
Spanish
Professional
Wedding Coordinator
Coordinated Wedding of 200 Guest,August of 2024.
Collaborated with clients and vendors to execute event.
Supervised event staff, ensuring correct operations and high end service.
Assisted in Set up including decorations and guest management.
Created detailed wedding timeline to keep clients informed and run the event smoothly.