Destiny Gonzales
Seguin
Summary
Dynamic Power Generation Team Lead with a proven track record in optimizing operations and driving cost savings at Caterpillar. Leveraging strong leadership and excellent communication skills, I have successfully mentored teams and implemented continuous improvements, resulting in enhanced project outcomes. Proficient in managing complex production environments and troubleshooting technical issues, while fostering collaboration across departments to achieve strategic goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Power Generation Team Lead
Caterpillar
01.2020 - Current
- Since acquiring position as Lead I have managed every department in Power generation in under a years time efficiently.
- Efficiently manages the IRA to ensure we are able to meet demand and improve cost savings.
- Supervised the daily work of staff to ensure work prioritization and quality.
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Collaborated with other departments to ensure successful completion of projects.
- Suggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvements.
- Prepared reports to summarize operational results and financial performance.
Production Technician
Caterpillar
01.2014 - 01.2020
- Extremely versatile
- Completed detailed line inspections by inspecting products for consistent quality.
- Answered questions and solved problems related to machine tooling.
- Diagnosed and corrected mechanical, electrical and operational issues with production equipment.
- Provided advice and training to other technicians.
- Trained new employees on proper use of machinery and safety procedures in the workplace.
Production
MiniGrip
01.2012 - 01.2014
- Provided technical support to production operations personnel.
- Identified and fixed bugs in production environment quickly.
- Ensured timely completion of all production tasks.
- Created reports summarizing production metrics and process improvements.
- Effectively maintained all production equipment in order to ensure accuracy and efficiency of production runs.
- Maintained accurate records of daily production levels, inventory and costs associated with production.
- Recorded operational information on specified production reports.
- Generated reports summarizing production data from completed jobs.
Shift Manager
McDonald's
Seguin, TX
07.2011 - 12.2012
- Coordinated scheduling for staff to ensure adequate coverage during peak business hours.
- Resolved customer complaints promptly, maintaining high satisfaction ratings and fostering loyalty.
- Analyzed performance metrics to identify trends and areas for operational enhancement.
- Led team meetings to communicate goals, provide feedback, and encourage collaborative problem-solving.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Crew Leader
McDonald's
Seguin, TX
10.2010 - 07.2011
- Trained new crew members on procedures, enhancing overall efficiency and team cohesion.
- Provided ongoing mentorship to staff, fostering skill development and engagement.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Trained other employees in customer service, food safety, and performance requirements.
Crew Member
McDonald's
Seguin, TX
11.2009 - 10.2010
- Prepared and served food items according to quality and safety standards.
- Operated kitchen equipment efficiently, ensuring optimal performance during peak hours.
- Maintained cleanliness of workstations, adhering to health and safety regulations.
- Implemented process improvements that enhanced order accuracy and reduced wait times.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High school - undefined
Sequin High school
Skills
- Power trainer
- Very versatile
- Task delegation
- Critical thinking
- Verbal and written communication
- Coaching and development
- Problem-solving
- Multitasking
- Motivational skills
- Strategic planning
Certification
- Cart caddy
- Pallet jack
- Crane operator
- Power trainer
- Forklift
- 30K Forklift
Timeline
Power Generation Team Lead
Caterpillar
01.2020 - Current
Production Technician
Caterpillar
01.2014 - 01.2020
Production
MiniGrip
01.2012 - 01.2014
Shift Manager
McDonald's
07.2011 - 12.2012
Crew Leader
McDonald's
10.2010 - 07.2011
Crew Member
McDonald's
11.2009 - 10.2010
High school - undefined
Sequin High school