Jessica Moreno
Seguin,TX
Summary
Solution-oriented Manufacturing Specialist with 7 years of experience. Committed to worker and workplace safety and cutting costs without sacrificing quality. Successful in problem-solving and critical thinking in times of stress.
Overview
13
13
years of professional experience
Work History
Production Technician II
Caterpillar Inc
11.2021 - Current
- Troubleshot equipment malfunctions quickly to minimize disruptions in production schedules.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Promptly documented and reported all defective equipment and hazardous conditions.
- Aided in setting up and breaking down production equipment and stages to help prepare production area for filming and properly store equipment after use.
- Assisted engineers in developing, building, and testing prototypes and products.
Lead Waitress
IHOP LLC
02.2017 - 11.2021
- Collaborated with kitchen staff to ensure timely delivery of food orders, enhancing the overall dining experience.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Completed closing duties efficiently after each shift to prepare the restaurant for next day operations.
- Stepped into various roles within the restaurant as needed, showcasing adaptability and team player mindset.
Production Technician
Caterpillar Inc
01.2014 - 02.2017
- Developed and enhanced personnel work instructions to clear up confusion and boost performance.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Inspected products and machines to maintain quality and efficiency.
- Supported engineering teams in the design and implementation of new processes or modifications to existing ones for optimal results.
Manager
Chicken Express
12.2010 - 01.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Lincoln Academy High School
01.2011
Skills
- Leadership
- Power Trainer
- Microsoft Office 360
- Atlas Copco Tools
- Safety/Standard Work Audits
- Plex
- Safety Facilitator
- Process Improvement
- Adaptability
- Team Player
Softball, Volleyball & Outdoor Adventures
Enjoy putting teams together to challenge myself physically and emotionally!
Timeline
Production Technician II
Caterpillar Inc
11.2021 - Current
Lead Waitress
IHOP LLC
02.2017 - 11.2021
Production Technician
Caterpillar Inc
01.2014 - 02.2017
Manager
Chicken Express
12.2010 - 01.2014
High School Diploma -
Lincoln Academy High School