Destiny Gordon

• Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
• Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
• Performed routine evaluations of each patient's status, needs, and preferences.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Gathered lab specimens and ordered testing to help diagnose patients.
• Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
• Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.

Nurse Manager ( Feb 10, 2025- current)

• Demonstrated strong leadership skills in managing both day-to-day operations as well as responding effectively during emergency situations within the unit.
• Mentored new LPN hires, fostering a supportive work environment conducive to growth and development.
• Supervised, directed, and motivated high-quality performance from nursing staff.
• Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

• Restocked and organized merchandise in front lanes.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Quickly and accurately counted drawers at start and end of each shift.
• Processed both cash and card purchases and returns.
• Received and processed customer payments.
• Assisted customers by answering questions and fulfilling requests.
• Helped customers complete purchases, locate items, and join reward programs.
• Taught employees fundamentals of register use, merchandise scanning and customer service.
• Communicated with customers and team members to solve problems.
• Maintained stock to meet expected customer demand.