Verified insurance coverage for patient services, ensuring accurate billing and authorization processes.
Collaborated with healthcare providers to obtain necessary documentation for claims processing.
Analyzed patient information to determine eligibility and benefits under various insurance plans.
Communicated effectively with patients regarding their insurance status and any required actions.
Unit secretary
Ochsner Hospital & Clinics
04.2022 - 01.2025
Still currently there.
Certified nursing assistant
Leading Health Care
08.2023 - 02.2024
Certified Nursing Assistant
The Vincent Assistant Living
08.2021 - 02.2022
Certified nursing Assistant
The Ellington
03.2020 - 01.2021
Education
Medical Assistant -
Unitech Training Academy
Lafayette, LA
High school - undefined
Penn Foster
Scottsdale, Arizona
Skills
Customer service experience
HIPAA compliance
Claims processing
Insurance verification
Communication
My job title is a Unit Secretary. My job duties are making appointments for patients, answering phones and call lights in a timely manner. I also relate messages for the nurse if it’s too busy for them to take. I also make sure we have a floor stock for our patients who are currently staying with us on the unit. I love what I do as working in the healthcare field. My goal is to become better at what I do and continue to learn more things. I also love to help others and take my job very seriously. I am also a cna and I went to school for Medical Assistant. The health care field is what I see myself doing for a lifetime.