Maria Santiago
Miami,FL
Summary
Personable Insurance Verifier looking to tackle new responsibilities in the medical insurance verification field. Organized and efficient with over 15 years of experience. Adept at verifying patient insurance coverage information and validating patient billing information.
Overview
24
24
years of professional experience
Work History
Insurance Verifier
North Shore Medical Center Miami
06.2008 - 09.2023
- Enhanced client satisfaction by accurately verifying insurance coverage and processing claims in a timely manner.
- Reduced claim denials by diligently researching and resolving discrepancies in policy information.
- Streamlined the verification process with meticulous attention to detail, ensuring accurate data entry and documentation.
- Improved team efficiency by providing training and guidance to new employees on insurance verification processes.
- Utilized advanced software tools for efficient management of client records, policy information, and claim statuses.
- Provided exceptional customer service during interactions with clients, addressing concerns or questions promptly and professionally.
Inurance Verifier
Coral Gables Hospital
01.2000 - 01.2006
- Enhanced client satisfaction by accurately verifying insurance coverage and processing claims in a timely manner.
- Reduced claim denials by diligently researching and resolving discrepancies in policy information.
- Improved team efficiency by providing training and guidance to new employees on insurance verification processes.
Skills
- Personal Service Experience
- Understanding of Database Procedures
- Customer Service Experience
- Delinquent Accounts Monitoring
- Medical Terminology
- Customer Service
- Professionalism
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Insurance Verifier
North Shore Medical Center Miami
06.2008 - 09.2023
Inurance Verifier
Coral Gables Hospital
01.2000 - 01.2006
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