Andre Watson
Las Vegas,NV
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Insurance Verifier
Byram Healthcare
Huntington Beach, CA
05.2023 - 06.2024
- Verified insurance coverage and benefits for patients.
- Communicated with insurance companies to resolve coverage issues.
- Assisted customers with understanding their insurance benefits and claims.
- Processed insurance claims and handled documentation.
Demo Team Member
MMC Construction
Los Angeles, CA
08.2011 - 01.2024
- Participated in the demolition of structures as part of the construction team.
- Operated heavy machinery and tools to safely and efficiently demolish buildings.
- Ensured adherence to safety protocols and procedures.
- Assisted in site cleanup and preparation for new construction.
Intermediate Customer Service Representative
Byram Healthcare
Huntington Beach, CA
08.2016 - 05.2023
- Talked with customers over the phone to address and resolve their questions and concerns.
- Received and processed customer orders and insurance claims.
- Provided feedback and recommendations to the manager on ways the company can improve.
- De-escalated customer service concerns.
- Maintained an average of 85 phone calls daily, inbound and outbound.
Veteran Coach
Up 2 Us sports
Compton, CA
02.2016 - 08.2016
- Planned, organized, and led activities for groups.
- Explained the rules of activities and enforced them.
- Taught fundamental skills and directed players in competition.
- Helped young people develop character.
Operation Specialist
US Navy
Mayport, FL
07.2007 - 01.2011
- Supervised a staff of 10.
- Functioned as plotters, radio-telephone and Command and Control sound-powered telephone talkers, and maintained Combat Information Center (CIC) display of strategic and tactical information.
- Operated surveillance and altitude radars, Identification of Friend or Foe (IFF), and associated equipment.
- Served as air traffic controllers for helicopters and fixed-wing supersonic jet aircraft.
Education
Associate of Arts - Secondary Education
College of Southern Nevada
Las Vegas, NV08-2024
Nursing Certificate - Nursing
American Career College
Los Angeles, CA01-2013
High School Diploma -
Warren High School
Downey, CA06-2007
Skills
- Claims Processing
- Strong MS Office abilities
- Confidentiality
- Personal service experience
- Healthcare regulations
- HIPAA Compliance
- Insurance Verification
- Coverage and Authorizations
Affiliations
Volunteer Work
Football Coach
Inglewood Jets, 2017
- Coached youth football team, focusing on skill development and teamwork.
Football Coach
Carson Colts, 2018
- Trained and mentored young athletes, promoting sportsmanship and discipline.
Football Coach
Las Vegas Wolverines, 2021
- Led football practices and games, fostering a positive and competitive environment.
Football Coach
Las Vegas 49ers, 2022 - Present
- Continuously coach and develop players' abilities, strategize game plans, and maintain team morale.
Track Coach
Las Vegas Hurricanes, 2022 - 2024
- Coached track athletes, focusing on technique, endurance, and performance improvement.
References
References available upon request.
Timeline
Insurance Verifier
Byram Healthcare
05.2023 - 06.2024
Intermediate Customer Service Representative
Byram Healthcare
08.2016 - 05.2023
Veteran Coach
Up 2 Us sports
02.2016 - 08.2016
Demo Team Member
MMC Construction
08.2011 - 01.2024
Operation Specialist
US Navy
07.2007 - 01.2011
Associate of Arts - Secondary Education
College of Southern Nevada
Nursing Certificate - Nursing
American Career College
High School Diploma -
Warren High School