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Claims Consultant - Property & Casualty

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Associate Principal Engineer

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Dynamic bilingual professional with 10+ years of experience in customer service, claims management, and employee support across corporate, medical and retail environments. Recognized for improving process efficiency, reducing claim resolution times, and delivering exceptional client experiences. Adept at managing complex cases, translating between English and Spanish for diverse teams, and leveraging technology platforms to ensure compliance and accuracy. Proven ability to adapt in fast-paced environments while maintaining a customer-first approach.

Qualified Claims and Risk professional versed in investigating claims, verifying information and managing settlements. Friendly and upbeat team player with organized and disciplined approach. Offering over 15 years of Risk and Claims experience. Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Excellent reputation for resolving problems and improving customer satisfaction.

Customer service professional with solid background in intake processes and client relations. Strong focus on team collaboration and adaptability to changing needs, ensuring reliable and consistent results. Skilled in conflict resolution, communication, and maintaining high standards in customer interactions. Known for personable approach, efficient problem-solving, and commitment to achieving excellence in every task.

Motivated and enthusiastic recent psychology graduate from CSUS and Psi Chi member pursuing academic career in a Master's of Arts in Clinical Mental Health Counseling. Gained skills of active listening skills, time management and emotional intelligence through customer facing roles, mentorship, and volunteering in a research lab that will carry into a role as an LPCC.

Dynamic server with a proven track record at Pub 99, delivering exceptional customer service and ensuring guest satisfaction. Skilled in efficient order processing and cash handling, I excel in fast-paced environments. A dependable team player, I collaborate effectively with kitchen staff to maintain high-quality service and uphold food safety standards.

Adaptable and organized, with natural ability to coordinate and manage multiple tasks simultaneously. Strong work ethic and interpersonal skills. Adept at working effectively, unsupervised and quickly mastering new skills. Driven to contribute to successful events by ensuring seamless operations and exceptional guest experiences.

Skilled Process Operator with expertise in equipment operation and production monitoring. Known for strong adherence to safety and quality standards, contributing to on-time customer shipments and overall team success.

Dynamic Client Service Advocate at Jackson National Life with a proven track record in enhancing customer satisfaction through active listening and effective problem-solving. Personable and empathetic, with strong aptitude for understanding and addressing client needs. Equipped with foundational knowledge of customer service principles and proficient in communication. Committed to enhancing client satisfaction and fostering positive client relationships.

 Seasoned financial officer with years of experience in executing complex transactions and ensuring strict regulatory compliance. Demonstrates a strong ability to analyze financial documents and streamline real estate processes, while fostering effective communication with clients and stakeholders. Committed to enhancing operational efficiencies and delivering high quality service in fast-paced environments. 

Dynamic Client Service Advocate with a proven track record at NSO- Carolyn Williams Center, enhancing client satisfaction through effective issue resolution and strong relationship building. Skilled in data entry and time management, I foster collaboration and promote organizational improvement, ensuring clients receive tailored support and timely assistance.

Destiny Green

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Client Service Advocate

Call Center Specialist

Sales Associate

Education

High School Diploma -

Associate of Science - Business Communications

Bachelor of Science - Psychology

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Client Service Advocate

Call Center Specialist

Sales Associate

High School Diploma -

Associate of Science - Business Communications

Bachelor of Science - Psychology

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