Destiny Harris
Hattiesburg,MS
Summary
Organized and dependable professional with experience handling collections, account records, and administrative tasks. Strong attention to detail, problem-solving abilities, and proficiency in managing information accurately and efficiently. Eager to contribute to purchasing operations through effective coordination, recordkeeping, and vendor support.
Overview
16
16
years of professional experience
Work History
Assessment Collections Clerk
CITY OF HATTIESBURG WATER ACCOUNTS
07.2019 - Current
- Assist customers with account inquiries and provide accurate account information.
- Process payments and reconcile account balances with a high level of accuracy.
- Resolve payment issues and manage delinquent accounts while maintaining positive customer relations.
- Ensure timely and accurate processing of financial transactions and documentation.
- Provide training and support to new and existing staff members.
Records Clerk
CITY OF HATTIESBURG POLICE DEPARTMENT
11.2017 - 07.2025
- Process, maintain, and organize public records in accordance with department policies.
- Assist the public with records requests in a professional and courteous manner.
- Ensure the accuracy, confidentiality, and proper maintenance of sensitive records.
- Respond to inquiries and provide information promptly and efficiently.
Call Center Representative
WALMART SHARED SERVICES
01.2010 - 07.2025
- Resolved customer concerns and provided timely solutions to ensure customer satisfaction.
- Identified customer issues and determined appropriate courses of action.
- Processed and tracked facility maintenance work orders for Walmart stores.
- Ensured compliance with company policies and procedures.
- Communicated updates regarding maintenance requests and foundation grant statuses to store personnel.
Education
High School Diploma -
Franklin Co. High School
Associates Degree - undefined
Jones Co. Junior College
Skills
- Attention to Detail
- Data Entry
- Record Keeping
- Microsoft Excel
- Communication
- Organization
- Time Management
- Problem Solving
- Administrative Support
- Customer Relations
Timeline
Assessment Collections Clerk
CITY OF HATTIESBURG WATER ACCOUNTS
07.2019 - Current
Records Clerk
CITY OF HATTIESBURG POLICE DEPARTMENT
11.2017 - 07.2025
Call Center Representative
WALMART SHARED SERVICES
01.2010 - 07.2025
Associates Degree - undefined
Jones Co. Junior College
High School Diploma -
Franklin Co. High School