Destiny Hopson

Developed strong relationships with clients through professionalism and quality of work.

• Maintained cleanliness of the salon environment by sanitizing tools and surfaces after each use.

• Consistently provided high quality service delivery that exceeded customer expectations.

• Managed daily operations of the salon by scheduling appointments, ordering supplies and managing inventory levels.

• Assisted customers with booking appointments online or over the phone.

• Investigated root cause analysis when necessary in order to resolve complex technical issues quickly.

• Performed quality assurance tests on products to assess functionality and durability.

• Helped improve workflow by organizing materials more efficiently

• Helped improve workflow by organizing materials more efficiently

kept the salon clean by sweeping floors, washing towels and sanitizing stations.

• Familiarity with booking software to manage appointments and client records.

• Skilled at providing advice on hair care products such as shampoos, conditioners and styling gels.

• Consistently achieved high levels of client satisfaction through friendly and professional interactions.

Managed guest lists and registration processes while ensuring accuracy of information.

• Ensured compliance with health and safety regulations during each event.

• Monitored inventory levels of supplies needed for events such as decorations, signage.

• Provided exemplary customer service when interacting with event attendees.