Destiny Hunter
Buffalo
Summary
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
9
9
years of professional experience
Work History
Dental Assistant /Business Assistant
Wny Dental Group
Buffalo
07.2023 - Current
- Assisting the doctor with procedures
- Seating and preparing patients for procedures
- Preparing rooms for doctor to do procedure
- Taking calls
- Scheduling patients
- Collecting copays
- Explaining insurance payments
- Confirming insurance calling insurance companies
- Reading pre authorizations
Customer Service Representative
Installs Inc.
Buffalo
07.2023 - Current
- Address customer service inquiries in a timely and accurate manner
- Direct requests and unresolved issues to supervisor or manager
- Achieve daily quota of outgoing delivery & installation calls
- Provide excellent customer service by handling calls and question professionally
- Responsible for scheduling and rescheduling deliveries
Supervisor
Tops Friendly Markets
Buffalo
07.2016 - 05.2018
- Processed cash, check and electronic payments for merchandise through Point-of-Sale System
- Ensure register drawers have sufficient funds and closing paperwork was completed
- Resolve customer disputes and complaints in a calm and professional manner
- Handle customer questions and calls by directly to the proper department
Education
Dental Assisting Certificate -
SUNY Erie Community College
Williamsville, New YorkA.S - Liberal Arts and Science - General Studies
SUNY Erie Community College
Buffalo, New YorkSkills
- Customer Service & Communication Skills
- Problem-Solving Skills
- Strong & efficient work ethic
- Flexibility
- Motivated
- Dependable
- Patient
- Compassionate
Volunteer Experience
Internship, WNY Dental Group
Timeline
Dental Assistant /Business Assistant
Wny Dental Group
07.2023 - Current
Customer Service Representative
Installs Inc.
07.2023 - Current
Supervisor
Tops Friendly Markets
07.2016 - 05.2018
Dental Assisting Certificate -
SUNY Erie Community College
A.S - Liberal Arts and Science - General Studies
SUNY Erie Community College