Destiny Isema
Sunrise
Summary
Customer-focused professional with experience in high-pressure situations. With diverse clients, and resolving concerns with professionalism and efficiency. Proven ability to communicate complex information clearly.Strong work ethic and Eager to contribute to a dynamic team and support organizational goals
Overview
6
6
years of professional experience
Work History
FLIGHT ATTENDANT
SPIRIT AIRLINES
Fort Lauderdale
06.2022 - 04.2026
- Provided in-flight emergency response and basic first aid, including assisting passengers experiencing medical issues and coordinating care with ground-based medical professionals when needed.
- Communicated clearly with passengers to provide safety instructions, reassurance, and support.
- Documented and reported in-flight incidents, including medical events and safety concerns, with accuracy and attention to detail for follow-up and compliance.
- Collaborated with crew members to execute emergency protocols effectively and efficiently.
- Provided exceptional customer service by addressing passenger inquiries and concerns promptly.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Leasing Consultant
Advenir at Banyan Lake
Boca Raton
01.2020 - 04.2022
- Maintained accurate documentation of lease agreements and tenant records.
- Assisted prospective residents with apartment tours and leasing inquiries.
- Managed move-in and move-out processes to ensure a smooth transition for residents.
- Coordinated resident events to enhance community engagement and satisfaction.
- Developed marketing strategies to attract potential tenants to available units.
- Collaborated with maintenance staff to address tenant concerns promptly.
- Conducted market research to stay updated on rental trends and competition.
Education
Administrative Specialist -
Sheridan College
High School Diploma -
Boyd H. Anderson High School
Skills
- Communication
- Empathy
- De-escalation
- Customer service
- Attention to detail
- Coordination
- Collaboration
- Problem-solving
Timeline
FLIGHT ATTENDANT
SPIRIT AIRLINES
06.2022 - 04.2026
Leasing Consultant
Advenir at Banyan Lake
01.2020 - 04.2022
Administrative Specialist -
Sheridan College
High School Diploma -
Boyd H. Anderson High School