Hi, I’m
Destiny Jackson
Jackson,LA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
years of professional experience
Work History
Louisiana Department Of Revenue
Revenue Tax Specialist
10.2022 - Current
Job overview
- Utilized advanced communication and problem-solving skills to manage high-volume inbound inquiries and resolve complex issues related to tax compliance and revenue reporting.
- Maintained meticulous attention to detail while balancing multiple deadlines, ensuring accuracy and adherence to compliance in a remote setting.
- Demonstrated strong organizational skills by monitoring client engagement and identifying opportunities for enhanced client satisfaction and retention.
Eastern Louisiana Mental Health Systems
Human Resource Analyst
06.2020 - 10.2022
Job overview
- Managed and analyzed HR data using HRIS systems, providing accurate reports and insights to support decision-making and improve organizational efficiency.
- Addressed employee concerns and inquiries, implementing effective solutions while maintaining a supportive work environment.
- Utilized strong analytical skills to implement and manage systems, ensuring accurate data handling and reporting.
Dollar General
Assistant Store Manager
08.2016 - 08.2019
Job overview
- Orchestrated exceptional customer service and resolved issues efficiently, contributing to high levels of customer satisfaction and loyalty.
- Facilitated onboarding and training, emphasizing the importance of operational efficiency and service excellence.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
Colorado State University - Global Campus
Bachelor of Science from Management Information Systems
05.2025
Skills
- Accuracy and Attention to Detail
- Microsoft Office proficiency
- Data Entry
- Administrative Support
- Time Management
Timeline
Revenue Tax Specialist
Louisiana Department Of Revenue
10.2022 - Current
Human Resource Analyst
Eastern Louisiana Mental Health Systems
06.2020 - 10.2022
Assistant Store Manager
Dollar General
08.2016 - 08.2019
Colorado State University - Global Campus
Bachelor of Science from Management Information Systems
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