Destiny Jaimez
Cincinnati,OH
Summary
Experienced small business owner with a proven track record of managing operations, implementing effective business strategies, and overseeing financial management for four years. Demonstrates a keen ability to capitalize on emerging trends and leverage innovative technologies to drive business development initiatives, resulting in the achievement of sales goals. A dedicated Customer Service Rep with strong prioritization and multitasking skills, excelling in fast-paced work environments. Thrives as a collaborative team member, contributing to the attainment of both personal and business objectives. Recognized for adeptly handling escalated customer support issues, showcasing a commitment to delivering exceptional customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Business Owner
Self Employed
Victorville, CA
11.2020 - Current
- Attended training sessions related to food safety procedures and techniques.
- Created attractive dessert trays for catering events.
- Designed appealing product displays to maintain unique presentation.
- Specialized in personalized treats and events such as weddings, graduations, birthday parties, etc.
- Engaged with users through direct messaging and comments to build relationships with potential customers.
- Created promotional content to increase fan engagement and channel growth.
Head Baker
Hawk Cafe
Victorville, CA
08.2018 - 05.2022
- Supervised the daily operations of the bakery, including production, staffing, and inventory management.
- Increased profit margins each quarter by additions to consistent menu changes.
- Correlated menu shifts with collaborations of Savory menu expansions.
- Specialized in custom treat orders ranging from work events, weddings, and sporting events.
Manager
Seasonal Adventures
Hesperia, CA
09.2020 - 11.2020
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coached, mentored and trained team members in order to improve their job performance.
- Processed payments by totaling purchases; processing cash, credit cards or automatic debits; issuing change or receipts.
Education
Associate of Science - Nursing
Victor Valley College
Victorville, CA12-2024
Skills
- Quality Assurance
- Financial Management
- Strategic Planning
- Customer Service
- Attention to Detail
Certification
- Basic Life Support Certification
- Food Handlers Certification
Timeline
Home Business Owner
Self Employed
11.2020 - Current
Manager
Seasonal Adventures
09.2020 - 11.2020
Head Baker
Hawk Cafe
08.2018 - 05.2022
Associate of Science - Nursing
Victor Valley College