Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Johnson

Hermitage,Tennessee

Summary

Highly motivated leader with 4 of experience in sales management and team supervision. Proven ability to drive results through data-driven decision making, build strong teams, and exceed sales goals. Skilled in coaching and development, fostering a positive work environment, and exceeding customer expectations.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

PURE Atlanta
10.2023 - Current
  • Increased sales revenue by 65% within the first quarter by implementing strategic selling and leading a team of sales associates
  • Reduced inventory shrinkage by 5% through effective inventory management and loss prevention measures
  • Maintained a 95% customer satisfaction rating through exceptional customer service and personalized shopping experiences, leading to a 10% increase in average transaction value
  • Provided training, support, and motivation to a team of sales associates, collaborating with the Store Manager on developing and implementing sales strategies
  • Collaborated with the marketing team on special events and promotions that drove brand awareness and generated leads.

Sales Manager

Sephora
03.2021 - 10.2023
  • Increased sales by 50% (vs
  • Previous fiscal year) by implementing new customer engagement strategies
  • (Customer loyalty, Brand management)
  • Executed plans for in-store corporate events and provided brand support for over 100 brands
  • Consistently met a sales per hour of $250+ of multi-world baskets
  • Exemplary customer service: Conducted survey analysis each month to ensure a good NPS rating
  • Coached and developed a team of 25 salespeople to encourage growth and development
  • Analyzed sales data to identify trends and optimize inventory management.

Real Estate Assistant

Coldwell Banker Barnes
07.2022 - 12.2022
  • Provided administrative support to the sales team
  • Streamlined scheduling processes, reducing appointment wait times by 40%
  • Maintained a well-organized and efficient workspace, contributing to an increase in team communication and collaboration.

Supervisor

Polo Ralph Lauren
10.2021 - 02.2022
  • Led a team of 20 employees, ensuring efficient store operations
  • Set clear performance goals for team members, resulting in a 20% increase in overall team productivity
  • Developed and implemented new training programs that improved employee knowledge and skills
  • Fostered a positive work environment.

Cashier/Waitress

Bar B Cutie
05.2015 - 01.2018
  • Delivered exceptional customer service, consistently exceeding customer satisfaction expectations
  • Managed multiple tasks efficiently in a fast-paced environment, prioritizing customer needs and resolving issues promptly.

Education

High School Diploma -

East Magnet High
Nashville, TN
05.2019

Skills

  • Sales Leadership & Team Development
  • Data Analysis & Strategic Planning
  • Inventory Management & Loss Prevention
  • Customer Service & Relationship Building
  • Coaching & Mentorship
  • Brand Management & Collaboration
  • Microsoft Office Suite
  • Luxury Market Expertise

Timeline

Assistant Store Manager

PURE Atlanta
10.2023 - Current

Real Estate Assistant

Coldwell Banker Barnes
07.2022 - 12.2022

Supervisor

Polo Ralph Lauren
10.2021 - 02.2022

Sales Manager

Sephora
03.2021 - 10.2023

Cashier/Waitress

Bar B Cutie
05.2015 - 01.2018

High School Diploma -

East Magnet High

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Destiny Johnson