Destiny Joseph
New York City,United States
Summary
Experienced with administrative functions in healthcare setting, enhancing team efficiency and patient care quality. Utilizes effective communication to coordinate between nursing staff and departments. Knowledge of medical documentation and patient record management ensures accurate and timely information flow.
Overview
6
6
years of professional experience
Work History
Nursing Unit Associate
Bronx Lebanon
The Bronx, NY
01.2025 - Current
- Coordinated patient admissions, discharges, and transfers to maintain smooth unit operations.
- Managed medical records and documentation to support effective patient care delivery.
- Communicated effectively with nursing staff to relay critical patient information promptly.
Key Holder & Shift Supervisor
Starbucks
New York City
01.2020 - 01.2025
- Demonstrated a strong work ethic, resulting in being promoted to shift supervisor after 4 months
- Ensured compliance with company policies and procedures, resulting in a successful audit with no outstanding issues
- Supervised a team of 10 employees, ensuring that tasks were completed in a timely and accurate manner
- Resolved customer inquiries in a timely manner, resulting in an increase in satisfaction rating
Medical Assistant
Private Medical Practitioner Office
New York City
01.2022 - 01.2023
- Scheduled appointments and managed patient flow
- Answered patient inquiries and provided patient support
- Provided patient education on health and wellness topics
- Prepared examination rooms by stocking supplies and ensuring cleanliness before procedures.
Housekeeper
Jacob Javits Center
New York City
03.2020 - 08.2020
- Conducted regular inspections and maintenance of bathrooms, conference rooms, and corridors to uphold facility standards.
- Oversaw maintenance of COVID-19 makeshift hospital rooms, ensuring cleanliness and readiness for patient use.
- Implemented routine sanitizing and disinfecting protocols every 90 minutes to ensure a safe environment.
- Sweeping, mopping, and buffing floors
Education
Highschool Diploma -
Urban Assembly For Young Women
New York City06.2017
Skills
- Leadership Skills
- Flexible problem-solving
- Collaborative work experience
- Efficient at acquiring new skills
- Effective Time Management
- Microsoft Office
- Computer Skills
- Customer Service
- Medical Terminology
- Communication Skills
Timeline
Nursing Unit Associate
Bronx Lebanon
01.2025 - Current
Medical Assistant
Private Medical Practitioner Office
01.2022 - 01.2023
Housekeeper
Jacob Javits Center
03.2020 - 08.2020
Key Holder & Shift Supervisor
Starbucks
01.2020 - 01.2025
Highschool Diploma -
Urban Assembly For Young Women