Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Lemons

Sapulpa

Summary

Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work History

Account Manager

Capital One
Tulsa
08.2019 - 07.2025
  • Collect payment from past due balances
  • Negotiated payment solutions
  • Outbound/inbound call handler
  • Managed client relationships to enhance service delivery and satisfaction.
  • Coordinated project timelines and deliverables across multiple teams.
  • Developed customized financial solutions to meet client needs effectively.
  • Resolved client issues promptly, maintaining strong professional relationships.
  • Resolved customer complaints in a timely manner.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Top collection agent for multiple months

Education

Dental Assistanting

Community Care College
OK
07.2018 - 04.2019

Skills

  • Client relationship management
  • Financial negotiation
  • Project coordination
  • Payment collection

Timeline

Account Manager

Capital One
08.2019 - 07.2025

Dental Assistanting

Community Care College
07.2018 - 04.2019
Destiny Lemons