Destiny Long
Cincinnati,OH
Summary
Dedicated professional with extensive experience at Hotel Pro Staffing, excelling in housekeeping and customer service. Proven ability to enhance guest satisfaction through meticulous cleaning and effective teamwork. Skilled in safe chemical use and detail-oriented room preparation, consistently maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Housekeeper
Hotel Pro Staffing
Cincinnati, OH
04.2026 - Current
- Maintained cleanliness and organization in guest rooms and public areas.
- Demonstrated effective use of cleaning equipment and chemicals.
- Assisted with laundry duties, ensuring timely availability of clean linens.
- Collaborated with team members to meet hotel cleanliness standards consistently.
- Conducted regular inventory checks of cleaning supplies and equipment.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Food Runner
Maketewah Country Club
Cincinnati, OH
02.2018 - 10.2018
- Delivered food and beverages promptly to dining areas, ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery processes.
- Maintained cleanliness and organization of service areas for optimal workflow.
- Assisted servers by restocking supplies and preparing tables for new guests.
- Enhanced overall guest experience through attentive service and responsiveness to requests.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Ensured compliance with health and safety regulations during food handling and delivery.
- Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
- Arranged tables and chairs for special occasions and events.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Food and Beverage Attendant
Raising Cane's
Cincinnati, OH
03.2016 - 04.2017
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to efficiently process orders during peak hours.
- Operated point-of-sale system accurately to handle transactions and process payments.
- Supported kitchen staff by ensuring timely delivery of food and beverage orders to guests.
- Developed knowledge of menu items, enabling effective communication with guests regarding offerings.
- Adhered to safety and sanitation standards, contributing to a safe dining environment.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Monitored dining room and bar areas for signs of overcrowding.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted customers with carry-out service.
- Assisted with bussing tables and cleaning up spills.
Education
High School Diploma -
Electronic Classroom of Tomorrow
Columbus, OHSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Team support and collaboration
- Sweeping and mopping
- Polishing surfaces
- Customer feedback management
- Safe cleaning with chemicals
- English language fluency
- Hardworking
- Dish preparation
- Room preparation
- Product knowledge
- Basic maintenance
- Detail-oriented
- Customer-oriented
- Bed making proficiency
- Team player
- Computer work
Timeline
Housekeeper
Hotel Pro Staffing
04.2026 - Current
Food Runner
Maketewah Country Club
02.2018 - 10.2018
Food and Beverage Attendant
Raising Cane's
03.2016 - 04.2017
High School Diploma -
Electronic Classroom of Tomorrow