Summary
Overview
Work History
Education
Skills
Timeline
Generic
Destiny Madison

Destiny Madison

Chicago,IL

Summary

Self-motivated Customer Service recognized for multitasking numerous requests to handle direct and escalated customer requirements. Excellent research, communication and problem-solving abilities. Driven to boost productivity with top-notch analytical and management abilities.

Overview

3
3
years of professional experience

Work History

Cafe Associate

Sam's Club
08.2021 - 10.2023


  • Greeted customers, answered questions and provided excellent customer service.
  • Organized storage areas for efficient stocking of products.
  • Trained new employees on operating procedures, product knowledge and customer service techniques.
  • Operated cash register to process payments from customers.

Assistant Manager

Footlocker
07.2022 - 12.2023


  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Maintained up-to-date knowledge of company products and services.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Created reports on sales trends, inventory levels, and financial data.

Activities Aide

Crestwood Terrace Nursing Care
11.2023 - Current
  • Participated in staff meetings and trainings to stay current on best practices for patient care and engagement.
  • Established rapport with patients through attentive listening skills, creating a supportive atmosphere conducive to healing and personal growth.
  • Maintained detailed records of resident participation in activities, ensuring accurate progress tracking and reporting.
  • Promoted physical fitness among residents through guided exercise classes tailored to various ability levels, improving overall health and mobility.

Education

High School Diploma

Gary Comer College Preparatory High School
Chicago, IL

Associates - Liberal Arts And General Studies

Malcom X College
Chicago, IL
05.2024

Bachelor Of Applied Arts And Science - Dental Hygiene

University Illinois Chicago
Chicago, IL

Skills

  • Customer Relations
  • Sales Growth
  • Team Building and Leadership
  • Customer Service
  • Flexibility
  • Documentation skills
  • Friendly, Positive Attitude
  • Time Management
  • Cash Handling
  • Telephone Etiquette
  • File Organization

Timeline

Activities Aide

Crestwood Terrace Nursing Care
11.2023 - Current

Assistant Manager

Footlocker
07.2022 - 12.2023

Cafe Associate

Sam's Club
08.2021 - 10.2023

High School Diploma

Gary Comer College Preparatory High School

Associates - Liberal Arts And General Studies

Malcom X College

Bachelor Of Applied Arts And Science - Dental Hygiene

University Illinois Chicago
Destiny Madison