Destiny Margerum
Maricopa,AZ
Summary
Dynamic and engaging professional with proven leadership and customer service excellence, notably at Making Dreams a Reality. Expert in social media management and event organization, enhancing community engagement and awareness. Demonstrates exceptional communication and teamwork skills, alongside adeptness in inventory management. Achieved significant improvements in customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Student Council & Social Media Manager
Sequoia Pathway Academy
08.2021 - 05.2024
- Sophomore President, Junior President, School President (Senior Year)
- Led school-wide initiatives, enhancing student engagement and organizing events.
- Managed all social media platforms, creating graphic designs and event promotions to boost student involvement and awareness.
- Decorated for school events, contributing to a positive and spirited school environment.
Cashier
Making Dreams a Reality (Nonprofit Organization)
11.2021 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided efficient customer service at ASU concession stands, contributing to a positive customer experience.
- Assisted in fundraising efforts by representing the nonprofit's mission while interacting with customers.
Babysitter
Self Owned
06.2023 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Customer Service & Product Specialist
Water and Ice Maricpa
07.2023 - 08.2024
- Provided friendly, attentive service, scooping ice cream and assisting customers with water purchases and product selection.
- Educated customers on product differences, enhancing customer satisfaction and promoting product knowledge.
- Managed inventory, regularly restocking items to ensure smooth operations and availability during peak hours.
- Assisted in organizing and managing special events, fostering a positive customer experience.
Mary Kay Sales Assistant
Mary Kay
11.2023 - 05.2024
- Supported a Mary Kay representative in product sales by preparing products for display and organizing mail orders.
- Developed strong organizational skills by handling product preparation, inventory, and mail dispatching to ensure smooth operations.
Education
High School Diploma -
Sequoia Pathway Academy
Maricopa, AZ05-2024
Skills
- Friendly and proactive in assisting customers and resolving concerns
- Excellent communication with diverse groups, from customers to team members and event attendees
- Strong listening skills to understand customer needs and provide appropriate assistance
- Proven leadership in student council and sports as a captain and class president
- Skilled in team coordination and fostering a collaborative, positive environment
- Managed social media platforms with effective branding and promotional strategies
- Designed graphics for event promotions, increasing engagement and awareness
- Sales experience in both nonprofit and retail settings, knowledgeable in product presentation and customer service
- Strong organizational skills, handling multiple responsibilities and managing events and inventory efficiently
- Ability to prioritize tasks under time constraints, balancing school activities, community service, and sports
- Quick to adapt in fast-paced environments, such as concession stands and special events
- Skilled at resolving on-the-spot challenges, ensuring smooth operations and positive customer experiences
- Experienced in babysitting, emphasizing responsibility, attentiveness, and patience in childcare settings
Customer Service & Communication
Leadership & Teamwork
Social Media & Graphic Design
Sales & Inventory Management
Organization & Time Management
Problem-Solving & Adaptability
Childcare
Timeline
Mary Kay Sales Assistant
Mary Kay
11.2023 - 05.2024
Customer Service & Product Specialist
Water and Ice Maricpa
07.2023 - 08.2024
Babysitter
Self Owned
06.2023 - 08.2024
Cashier
Making Dreams a Reality (Nonprofit Organization)
11.2021 - 09.2023
Student Council & Social Media Manager
Sequoia Pathway Academy
08.2021 - 05.2024
High School Diploma -
Sequoia Pathway Academy
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