Destiny Martinez
Summary
Skilled in bakery equipment and sanitation practices, ensuring high-quality product consistency and workplace cleanliness. Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes acquired over 2.5 years of industry experience. Committed to contributing to dynamic bakery team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Homegoods Associate
TJX Companies
11.2023 - 04.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
Assistant Baker
Lancaster Cupcake
05.2023 - 08.2023
- Improved consistency of baked goods by accurately following established recipes and paying close attention to detail during preparation stages.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Demonstrated adaptability by quickly learning new techniques and recipes when changes were introduced to the menu or production methods.
Bakery Clerk
Oregon Dairy
10.2021 - 12.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Education
Associate of Applied Science - Baking And Pastry Arts
Pennsylvania College of Technology
Williamsport, PA05.2024
High School Diploma -
McCaskey Campus High School
Lancaster, PA06.2022
Skills
- Customer Service
- Time Management
- Attention to Detail
- Leadership Qualities
- Cleaning duties
- Sanitation Practices
- Bakery equipment knowledge
Certification
Serv Safe Manager Certification
Timeline
Homegoods Associate
TJX Companies
11.2023 - 04.2024
Assistant Baker
Lancaster Cupcake
05.2023 - 08.2023
Bakery Clerk
Oregon Dairy
10.2021 - 12.2022
Associate of Applied Science - Baking And Pastry Arts
Pennsylvania College of Technology
High School Diploma -
McCaskey Campus High School