HomeGoods Associate
Marshalls
Woodbridge, VA
05.2023 - 08.2023
- Managed front-of-store tasks by verifying credit card charges against purchase receipts to ensure transaction accuracy and customer satisfaction.
- Reported discrepancies in pricing, inventory levels, or product placement to management to maintain smooth store operations.
- Processed and organized incoming shipments from vendors, ensuring inventory accuracy and timely restocking according to company protocols.
- Assisted customers in locating products through the store’s inventory system and provided expert recommendations on merchandise to meet their needs.
- Delivered exceptional customer service by answering product-related questions and resolving issues, ensuring a positive shopping experience.
- Promoted customer engagement by encouraging sign-ups for store loyalty programs and store credit cards, contributing to increased customer retention and sales.